Head of Developer Relations

About The Job

Developers and their teams are adapting to new ways of building and shipping software as AI becomes a core part of their daily workflows. AI is accelerating development, but it is also expanding the risk surface in production. Developers need control, clarity, and safe ways to move fast. We’re looking for a Head of Developer Relations to support and empower developers through this transition. This leader will define and scale a Developer Relations and Experience strategy that strengthens developer trust, accelerates adoption, and shapes how LaunchDarkly serves developers. They will shape our long term strategy for community, education, advocacy, and onboarding in ways that accelerate adoption, strengthen developer trust, and influence the broader developer experience so development teams can adopt modern delivery practices with confidence.

Responsibilities

Strategy and Leadership

• Develop and lead the strategy for Developer Relations and Experience with a focus on enabling developer success in ways that naturally support product adoption and customer value.
• Lead, mentor, and grow a multi disciplinary DevRel organization.
• Establish strong, collaborative ways of working with Product, Engineering, Marketing, Growth, and Docs to ensure developers receive a unified and consistent experience.

Developer Success, Onboarding, and Delivery Maturity

• Influence cross team strategy and roadmap decisions that support awareness, activation, and usage among developers. Drive hands on activations that advance these goals.
• Partner with Product and Engineering to ensure that onboarding, tutorials, demos, quick starts, guides, and evaluation flows are intuitive and high-quality.
• Create scalable ways to help teams adopt LaunchDarkly with minimal friction by using developer feedback to shape our approach. Deliver hands on programs that support growth toward more mature delivery practices.
• Partner with Product and Docs to shape and support a documentation strategy that serves both traditional learning and AI assisted workflows.
• Develop practical guidance and examples that help teams address real challenges in their delivery process so they can ship safely and with confidence.

Advocacy, Awareness, and Community Support

• Partner with go-to-market teams to shape narratives that resonate with developers and technical decision makers.
• Represent LaunchDarkly at meetups, conferences, online communities, and industry events.
• Build and nurture community programs, developer events, and workshops.
• Build relationships with influencers, contributors, and technical champions, and collaborate with them to broaden reach and support more teams in improving their delivery practices.
• Amplify customer stories, use cases, and product launches through developer facing channels.

Voice of the Developer

• Establish structured, prioritized feedback loops between developers and internal teams, shaping product and documentation improvements.
• Identify friction across the developer journey and partner cross functionally to remove it.
• Ensure that LaunchDarkly consistently delivers an experience that meets the expectations of modern software teams.

Qualifications

• Typically brings at least 15 years of experience in Developer Relations, Developer Experience, or related technical advocacy roles, along with a minimum of 7 years of leadership experience.
• Strong technical foundation; able to discuss APIs, SDKs, integrations, and developer workflows with credibility.
• Proven track record building communities, programs, and content that resonate with developers.
• Excellent communication and public speaking skills.
• Ability to partner deeply with Product, Engineering, Marketing, and Growth teams.
• Experience shaping developer onboarding, documentation, and engagement programs.
• Experience supporting PLG and self-serve product motions through content, demos, and advocacy.
• Hands-on experience creating technical content (talks, blogs, videos, sample apps, demos).
• Established presence or reputation within developer communities or open-source ecosystems.

Key skills/competency

• Developer Relations
• Developer Experience
• Technical Advocacy
• Community Building
• Product Adoption
• API/SDK Knowledge
• Technical Content Creation
• Public Speaking
• Cross-functional Leadership
• Software Delivery Practices