Junior Hotel Invoice Coordinator

Your Position as Junior Hotel Invoice Coordinator

Do you have experience in invoice management and a passion for process optimization? Do you also enjoy interacting with customers and internal stakeholders? Then become part of our team and actively shape the invoicing processes at Lanes & Planes!

As a Junior Hotel Invoice Coordinator, you will be a central interface between travel service providers, our Finance department, and our customers. You will ensure that invoicing processes between our service providers and customers run smoothly, clarify discrepancies, and work on the continuous optimization of our workflows. You will also assist colleagues with your expertise. In this role, you will have the opportunity to co-design new services and independently establish processes.

Your Daily Tasks

• Obtaining, checking, and processing invoices from travel service providers, especially in the hotel sector, with a high sense of responsibility.
• Ensuring error-free invoicing and solution-oriented clarification of deviations.
• Processing invoice inquiries and complaints via our ticket system.
• Interfacing with our Finance department and other internal teams, considering a holistic view of processes.
• Building and optimizing invoicing processes with new providers, focusing on results.
• Advising and supporting internal stakeholders on all questions regarding invoice management.

Your Profile

• Experience or training in commercial, financial, or administrative areas is an advantage.
• Basic understanding of invoicing and payment processes, or a high willingness to learn.
• Structured, meticulous, and independent way of working.
• Service orientation and friendly, clear communication.
• Good German language skills (at least B2), English language skills are an advantage.
• Initial experience in a B2B environment or tourism is a plus, but not a must.
• Knowledge of tools like G-Suite, Notion, Slack, or Zendesk is an advantage.

Your Advantages with Us

Do you want to join the Lanes & Planes cockpit and take off as a Lanie? What awaits you with us:

Flexible Work Models

• Hybrid work models or 100% remote are possible with us.
• You can work remotely from other EU countries for up to 60 days per year.
• If you work 100% remote, we will provide ergonomic equipment for your home office (after the probation period).
• You will receive new IT equipment, including a MacBook, keyboard, and mouse, from us.

Vacation & Benefits

• Enjoy 28 days of vacation per year, which automatically increases at intervals (up to a maximum of 30 days).
• You receive a 10% discount on private trips booked via the L&P platform.
• You will receive a DRV card, which offers many discounted leisure activities (after the probation period).
• Additionally, you will receive a €30 subsidy for a benefit of your choice: Deutschlandticket, Wellpass, Jobrad, capital-forming benefits, company pension scheme (after the probation period).

What Else You Should Know

• We foster an open feedback culture, including two established annual feedback discussions to exchange feedback and discuss your individual development perspectives.
• Our teams spend a workation together once a year to strengthen bonds and have a good time.
• Modern office at Hirschgarten (directly on the S-Bahn main line) with views of the mountains and Munich's skyline.

About Us

Are you looking for an exciting new challenge? Are you a true team player? Then we offer you an excellent opportunity to become part of our success story!

Lanes & Planes is the first travel and expense management solution that truly maps all areas of a business trip end-to-end digitally – from booking to expense reporting and beyond. A business travel platform that helps our customers save time, money, and nerves. Our team consists of talented and dedicated people with a passion for new technologies and a desire to make B2B travel simpler and more convenient.

We look forward to receiving your application at Lanes & Planes.

Key skills/competency

• Invoice Management
• Process Optimization
• Reconciliation
• Customer Service
• Financial Administration
• Dispute Resolution
• Stakeholder Communication
• Ticket System Management
• G-Suite
• Attention to Detail