Job Overview
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Job Description
Remote Support Professional - Part Time
LADD Inc. is seeking a part-time Remote Support Professional to provide remote patient monitoring services. This role is ideal for individuals who are passionate about empowering adults with developmental disabilities and ensuring their independence and community inclusion. The position requires living in Cincinnati, Ohio, specifically Hamilton County.
About LADD Inc.
LADD is a leading organization dedicated to transforming disability services and housing. We believe in the inherent ability and value of every person and empower adults with developmental disabilities to live, work, and connect within their communities. LADD is a recognized leader in community inclusion and innovation.
About The Role
As a Remote Support Professional (RSP), you will provide essential remote support services to individuals with developmental disabilities. Your role will focus on encouraging personal growth, fostering community engagement, promoting creativity, and supporting independence. You will be a key point of contact, offering both remote assistance and coordinating in-person support when necessary.
Essential Functions Of The Role
- Promote appropriate levels of independent living.
- Remotely monitor individuals and provide necessary support.
- Encourage engagement in social, community, and wellness activities.
- Communicate effectively with individuals receiving services.
- Manage crises and behaviors calmly and proactively.
- Dispatch in-person support when needed.
- Identify obstacles and assist individuals in problem-solving.
- Provide technical assistance for remote support systems.
- Troubleshoot technology issues related to remote support systems.
- Ensure quality service delivery and compliance with standards.
- Monitor for safety issues and address them promptly.
- Maintain accurate and timely documentation of service delivery.
- Communicate pertinent issues to your manager and collaborate with peers.
- Model The LADD Way (TLW) and align performance with company values and policies.
- Represent LADD positively in all interactions.
- Stay current with all required training and certifications.
Candidate Qualifications
- Demonstrated ability to navigate various technology software and platforms.
- High school diploma or equivalent required.
- Ability to pass a background check (including physical, drug screen, and criminal check).
- Flexibility to work a varied schedule, including evenings, weekends, and holidays.
- Must possess a private, dedicated, stationary workspace without other responsibilities.
- Experience in caregiving is required (1 year).
Job Details
- Job Type: Part-time
- Location: Cincinnati, Ohio (Must live in Hamilton County)
- Hours & Shifts: Relief, PRN (specific PM shifts available: Tuesday & Wednesday 7p-11p, Saturday 7p-10p)
- Starting Pay: $17.25/hour + $1.00 shift differential for weekends and overnights.
- Benefits: Paid time off, Referral program.
- Schedule: On call, Weekends as needed.
Key skills/competency
- Remote Patient Monitoring
- Developmental Disabilities Support
- Technology Troubleshooting
- Crisis Management
- Communication Skills
- Documentation
- Independent Living Skills
- Community Engagement
- Problem-Solving
- Compliance and Quality Assurance
How to Get Hired at LADD Inc.
- Tailor your resume: Highlight your caregiving experience and technical skills, emphasizing your ability to navigate software and troubleshoot technology for the Remote Support Professional role.
- Address the requirements: Explicitly state your residency in Hamilton County, Ohio, and your availability for flexible, part-time shifts, including evenings and weekends.
- Showcase your tech-savviness: In your application and cover letter, detail your experience with remote monitoring systems and your proficiency in various technology platforms.
- Prepare for the interview: Be ready to discuss how you handle challenging situations, your problem-solving approach, and your commitment to LADD's mission of empowering individuals.
- Confirm your workspace: Ensure you can confirm you have a private, dedicated, stationary workspace for remote work during the interview process.
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