Junior Client Services Manager

Important Notice

We’ve been made aware of fraudulent messages claiming to offer roles or opportunities at Kyra in exchange for payment. Please note that Kyra never asks candidates to pay fees at any stage of the hiring process or campaign engagement. All legitimate communication will come from an official Kyra email address (name@kyra.com).

At Kyra, we’re leading the future of creator marketing—where data, creativity, technology and AI converge to empower creators and drive business impact for the world’s most ambitious brands. Kyra is a full-service, AI-powered, global influencer marketing agency, helping global enterprise brands like H&M, L’Oreal and Amazon connect authentically with audiences through culturally resonant content. With $15M in Series A funding, our flagship proprietary tech platform, Kyra Platform, facilitates our team to deliver this at scale, driving strategic impact with guaranteed performance.

As a Junior Client Services Manager, you’ll play a key role in supporting client relationships and ensuring the seamless delivery of creator campaigns across TikTok, Instagram, YouTube, and more.

You’ll work closely with Campaign and Strategy teams to make sure clients feel supported, creators are happy, and deliverables run like clockwork. This is an exciting opportunity for someone with early experience in influencer marketing, content production, or client-facing roles who’s eager to grow in a high-performance environment.

What You’ll Be Doing

• Client & Internal CommunicationSupport day-to-day client contact, ensuring timely updates and smooth collaboration.
• Join client calls, take clear notes, and follow up on next steps.
• Work cross-functionally with Campaign, Strategy, and Creator teams to maintain aligned communication.
• Campaign Coordination & DeliveryHelp track campaign timelines, deliverables, and approvals.
• Ensure internal systems, documents, and assets are always up to date.
• Flag risks early and keep teams informed so delivery stays on track.
• Performance & Reporting SupportCollaborate with the Data team to compile campaign results and insights.
• Contribute to wrap reports highlighting key outcomes and learnings.
• Process & Quality SupportSpot opportunities to improve client satisfaction, communication flow, or delivery processes.
• Uphold Kyra’s quality standards and values in every project.

What You Bring

• Early Client or Campaign Experience1–2 years of experience in influencer marketing, social media, or creative account management (agency or brand-side).
• Organised & ProactiveYou love structure, timelines, and clarity — and you take pride in getting the details right.
• Collaborative CommunicatorYou’re friendly, professional, and confident working with internal and external teams.
• Growth MindsetYou’re excited to learn fast, adapt, and contribute to a company redefining how creators and brands collaborate.

What Makes You Stand Out

• You’ve supported creator or social campaigns in lifestyle, beauty, or entertainment.
• You take initiative, anticipate needs, and love being the go-to person who makes things happen.
• You’re curious about how data and AI are transforming creator marketing.

Sound like you?We’d love to hear from candidates with early campaign or client experience who are ready to level up.This is a fast-moving hire, so we’re prioritising applicants with relevant experience and strong communication skills.

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Key skills/competency

• Client Relationship Management
• Influencer Marketing
• Social Media Marketing
• Campaign Coordination
• Project Tracking
• Cross-functional Collaboration
• Communication Skills
• Data Reporting
• Process Improvement
• Content Production