Technical Solution Manager
@ Kyndryl

Saudi Arabia
$150,000
On Site
Full Time
Posted 17 hours ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXX******* @kyndryl.com
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Job Details

About Kyndryl

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to fostering an equitable, inclusive environment for employees, customers, and communities.

The Role

As a Technical Solution Manager, you will collaborate directly with customers to understand their unique challenges and provide cutting-edge technical solutions. You will design tailored domain-specific solutions, build cost cases, lead deals to profitability, and participate in contract negotiations. Your role involves working with both technical and business stakeholders, presenting solution documents and standardizing go-to-market pitches across various industries.

Responsibilities

  • Engage with customers to capture requirements and build tailored solutions.
  • Develop and present technical documents and cost models.
  • Support sales efforts with proposal development and bid submissions.
  • Collaborate with internal teams for solution design and market differentiation.
  • Participate in contract negotiations up to signature.

Required Skills & Experience

  • 8+ years in IT service management, IT sourcing, or IT strategy.
  • Expertise in IT governance, models, and financing.
  • Proven ability to build technical solutions based on customer needs.
  • Strong experience with infrastructure management, cloud computing, cybersecurity, and enterprise systems.
  • Excellent customer facing and presentation skills.

Preferred Skills

  • Experience in cloud architectures, hybrid infrastructures, and system integration.
  • Background in supporting sales with technical presentations and cost case analysis.
  • Familiarity with the Saudi market and its regulations.

What You Can Expect

At Kyndryl, your career growth is paramount. With access to state-of-the-art resources, hands-on learning opportunities, and certifications from top platforms, every day is an opportunity to innovate and build new capabilities. Enjoy benefits that reflect diversity and support your professional journey.

Key skills/competency

  • IT Service Management
  • Technical Solutions
  • Customer Engagement
  • Cloud Computing
  • Cybersecurity
  • Cost Modeling
  • Proposal Development
  • Contract Negotiation
  • IT Governance
  • Hybrid Infrastructure
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How to Get Hired at Kyndryl

🎯 Tips for Getting Hired

  • Research Kyndryl's culture: Understand their mission, values, and news updates.
  • Customize your resume: Highlight IT service management and consulting skills.
  • Showcase technical expertise: Detail cloud, cybersecurity, and infrastructure projects.
  • Prepare for interviews: Practice discussing tailored technical solutions and cost cases.

📝 Interview Preparation Advice

Technical Preparation

Review IT service management methodologies.
Study cloud and cybersecurity trends.
Practice cost modeling and proposal development.
Refresh knowledge on IT governance and infrastructure.

Behavioral Questions

Describe a challenging customer engagement experience.
Explain your approach to team collaboration.
Detail a time when you managed conflict.
Discuss handling pressure during contract negotiations.

Frequently Asked Questions