Market Research Intern @ Kuali, Inc.
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About Kuali, Inc.
Kuali builds software solutions for higher education. They help colleges and universities decrease administrative costs while focusing on providing quality education. The company thrives on innovation and has a distributed, remote work culture.
Our Culture
Kuali is guided by values including iterating to evolve, cultivating openness, acting with accountability, assuming the best, practicing humility, and delivering amazing experiences. They embrace remote work with a four-day work week, promoting work-life balance and collaboration.
About the Role
As a Market Research Intern, you will join the CapDB initiative to uncover how higher education institutions use enterprise software and make vendor decisions. This position involves conducting structured phone surveys with higher ed staff and administrators.
What You'll Do
- Call institutional contacts and conduct guided surveys
- Ask research-based questions about software usage
- Record and transcribe calls using Fathom
- Submit responses using internal data tools
- Participate in project check-ins
- Maintain a respectful, professional tone on every call
What You'll Gain
- Experience in structured interviews and market research
- Exposure to enterprise tools and higher ed decision-making
- Opportunities for strategic reporting and data insights
- Professional training in phone outreach, data accuracy, and research ethics
- A flexible, remote role that fits your academic schedule
Who You Are
- Current college student (undergraduate or graduate)
- Articulate, inquisitive, and comfortable on the phone
- Organized, dependable, and respectful of sensitive data
- Able to work independently and manage time responsibly
- Bonus: Experience in call center, fundraising or peer research
What We Offer
A clear, flexible, remote research position with structured support and meaningful real-world experience. Contribute to a high-impact strategic project with a respected edtech company.
Key skills/competency
- Market Research
- Survey
- Transcription
- Communication
- Data Collection
- Higher Education
- Remote Work
- Research Ethics
- Interviewing
- Analysis
How to Get Hired at Kuali, Inc.
🎯 Tips for Getting Hired
- Customize your resume: Tailor your skills for market research.
- Highlight communication: Emphasize survey and interview experience.
- Research Kuali, Inc.: Understand their culture and mission.
- Prepare examples: Share past research or call center experiences.