Senior Manager, Learning and Development
Kroll · Mumbai Metropolitan Region
- On site
- Full-time
- $130,000 / year
- Mumbai Metropolitan Region
Job highlights
- Lead global learning and development initiatives.
- Design and implement impactful learning solutions.
- Partner with senior leaders and HR.
- Drive operational efficiency and talent development.
- Create consumer-grade learning experiences.
About the role
Senior Manager, Learning and Development
The Learning and Development Manager II is a strategic enabler of business performance, responsible for designing and delivering impactful learning solutions across domains such as Leadership, Early Careers, Technical, and Professional Development. This role partners with senior leaders and HR to align learning strategies with commercial priorities, drive operational efficiency, and support talent development. Recognized as a subject matter expert, the Learning Business Partner leads complex engagements, manages cross-functional teams, and delivers measurable value through innovation, collaboration, and continuous improvement.
This role reports to the Head of Learning and Development and supports the full learning lifecycle—from needs analysis to evaluation—while embedding Kroll’s values and leadership behaviors into all learning initiatives.
This is a critical role required at a pivotal point in Kroll’s journey. After multiple acquisitions there is now opportunity to define, develop and embed leadership capability across the global business, to support growth. An understanding of our core businesses is key to deliver the right technical and professional curriculum for our teams, so you will have opportunity to work with our businesses and colleagues as you develop in role. Building a modern approach to learning, you will develop policies and processes which support our training agenda whilst embedding Kroll’s unique Culture and Values. The ideal candidate will take a pragmatic and creative approach to interrogating the current ways we do things in order to make simple recommendations for future improvements. The role holder is responsible for defining and creating learning content as well as creating amazing, consumer-grade experiences in surfacing learning through our systems and digital assets.
Responsibilities:
- Strategic Leadership: Lead the end-to-end lifecycle of learning solutions using frameworks such as ADDIE or 4Ds, ensuring alignment with business strategy and workforce priorities.
- Shape learning strategies through robust needs analysis, market insight, and stakeholder consultation to deliver measurable business value.
- Advocate for learning as a driver of transformation, growth, and performance across the enterprise.
- Program and Solution Management: Oversee the design, implementation, and continuous improvement of one or more learning solutions, ensuring scalability, relevance, and impact.
- Manage complex learning programs across geographies and business units, ensuring timely, high-quality delivery and alignment with commercial goals.
- Facilitate learning sessions and provide coaching to leaders and learners, enhancing capability and confidence.
- Content and Experience Design: Create and curate high-quality, consumer-grade learning content across multiple modalities, including digital, in-person, and blended formats.
- Leverage digital tools and platforms to enhance accessibility, personalization, and learner engagement.
- Contribute to the development of learning pathways, taxonomies, and content governance within systems like Oracle Learning.
- Commercial and Operational Excellence: Manage budgets and vendor relationships to ensure cost-effective delivery and alignment with L&D policies.
- Maximize the value of learning investments by tracking utilization, ROI, and learner outcomes.
- Ensure operational efficiency through streamlined processes, quality assurance, and continuous improvement.
- Stakeholder and Relationship Management: Act as a trusted advisor to stakeholders across the People Function, business units, and L&D service delivery.
- Build and maintain strategic relationships with internal and external partners to enhance learning impact and talent pipeline development.
- Collaborate across departments and geographies to align learning initiatives with client and commercial priorities.
- Leadership and Culture Enablement: Embed leadership behaviors and organizational values into learning solutions and people processes.
- Lead the implementation of programs that foster inclusive leadership, career advancement, and high-performance culture.
- Inspire commitment and accountability by connecting learning goals to business purpose and recognizing contributions.
- Measurement and Continuous Improvement: Evaluate learning effectiveness using feedback, assessments, and performance metrics to inform data-driven decisions.
- Continuously improve learning programs based on insights, business needs, and emerging trends.
- Maintain compliance with internal policies and external regulations while driving innovation in learning design and delivery.
- External Learning Insights and Innovation: Proactively monitor and analyze external market trends, emerging learning technologies, and best practices in learning and development (L&D).
- Leverage industry insights to inform strategic learning initiatives, ensuring alignment with business goals and future workforce capabilities.
- Build and maintain networks with external learning professionals, vendors, and thought leaders to bring innovative ideas and benchmarking into the organization.
Essential Traits:
- Proven experience managing and scaling global learning programs across various domains (e.g., Early Careers, Leadership, Technical).
- Strong project management and stakeholder engagement skills.
- Expertise in adult learning principles, instructional design, and digital learning tools.
- Excellent communication, facilitation, and coaching skills.
- Comfortable working with data and presenting insights to senior stakeholders.
- Ability to navigate complexity and drive innovation in a dynamic environment.
About Kroll:
In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answering all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.
Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.
Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
In order to be considered for a position, you must formally apply via careers.kroll.com
Key skills/competency:
- Learning and Development
- Instructional Design
- Program Management
- Stakeholder Management
- Leadership Development
- Adult Learning Principles
- Content Creation
- Digital Learning
- Performance Improvement
- Global Programs
Skills & topics
- Learning and Development Manager
- Instructional Design
- Program Management
- Leadership Development
- Talent Development
- Adult Learning
- Employee Training
- Corporate Learning
- Learning Strategy
- Global L&D
How to get hired
- Tailor your resume: Highlight your experience in global learning programs, instructional design, and stakeholder management, using keywords from the job description like 'ADDIE' or '4Ds'.
- Craft a compelling cover letter: Express your passion for developing leaders and embedding company culture, showcasing your strategic approach to learning and development.
- Prepare for behavioral questions: Be ready to discuss how you've managed complex learning programs, driven innovation, and navigated dynamic environments.
- Demonstrate your expertise: Showcase your knowledge of adult learning principles, digital learning tools, and your ability to measure learning impact and ROI.
- Apply directly: Formally submit your application through Kroll's careers portal at careers.kroll.com to ensure your candidacy is considered.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities for a Senior Manager, Learning and Development at Kroll?
- As a Senior Manager, Learning and Development at Kroll, you will lead the end-to-end lifecycle of learning solutions, manage complex learning programs, design and curate high-quality learning content, oversee budgets and vendor relationships, act as a trusted advisor to stakeholders, embed leadership behaviors, and continuously improve learning programs based on data and market trends.
- What is Kroll looking for in an ideal candidate for the Senior Manager, Learning and Development role?
- Kroll seeks a candidate with proven experience managing and scaling global learning programs, strong project management and stakeholder engagement skills, expertise in adult learning principles, instructional design, and digital learning tools, excellent communication and facilitation skills, comfort with data analysis and presentation, and the ability to navigate complexity and drive innovation in a dynamic environment.
- How does Kroll approach learning and development strategy?
- Kroll views learning and development as a strategic enabler of business performance. The company focuses on aligning learning strategies with commercial priorities, driving operational efficiency, and supporting talent development through impactful learning solutions in areas like Leadership, Early Careers, Technical, and Professional Development.
- What is the role of the Senior Manager, Learning and Development in supporting Kroll's growth?
- This role is critical for Kroll's growth, especially following multiple acquisitions. The Senior Manager will define, develop, and embed leadership capability across the global business, ensuring the right technical and professional curriculum is available to support expansion and business objectives.
- How can I best prepare my resume for the Senior Manager, Learning and Development position at Kroll?
- To prepare your resume for this role, emphasize your experience with global learning program management, instructional design methodologies (like ADDIE or 4Ds), stakeholder management, and any contributions to leadership development or cultural embedding initiatives. Quantify your achievements whenever possible, particularly regarding impact on business performance or operational efficiency.
- What kind of learning content does Kroll expect its Senior Manager to create?
- Kroll expects the creation of high-quality, consumer-grade learning content across multiple modalities, including digital, in-person, and blended formats. This involves leveraging digital tools and platforms for enhanced accessibility, personalization, and learner engagement, contributing to learning pathways and content governance.
- What frameworks or methodologies are used for designing learning solutions at Kroll?
- The job description mentions frameworks such as ADDIE or 4Ds for the end-to-end lifecycle of learning solutions. The Senior Manager will lead these initiatives, ensuring alignment with business strategy and workforce priorities.
- How does Kroll measure the success of its learning and development programs?
- Kroll evaluates learning effectiveness using feedback, assessments, and performance metrics to inform data-driven decisions. The Senior Manager is responsible for maximizing the value of learning investments by tracking utilization, ROI, and learner outcomes, and continuously improving programs based on these insights.