Assistant Manager - Solution Management

Overview

The Assistant Manager - Solution Management at KPMG India will lead the product/solution offering vision and strategy. This role involves providing input on the target operating model, developing product roadmaps, driving operational governance, and supporting go-to-market activities.

Responsibilities

• Collaborate with product portfolio managers, marketing, client success, and delivery teams.
• Develop and mentor teams while driving KPI adherence.
• Create business cases and design target operating models.
• Enhance customer satisfaction using effective product management and AI/automation.
• Provide monthly and quarterly performance reporting, including reports for senior management.

Requirements

• Minimum 5+ years in Product Management, Project Management, or related fields.
• Experience in a technology services company and a B2B environment preferred.
• Bachelor’s/Master’s in Product Management, Engineering, Computer Science, or related fields.
• Prior experience in shared service center design and target operating model development is advantageous.
• Strong analytical, judgment, and project management skills.
• Consulting experience and ability to travel as necessary.
• PMP and Lean Six Sigma certifications preferred.

Key skills/competency

• Product Management
• Target Operating Model
• Solution Development
• Business Analysis
• Project Management
• Consulting
• Shared Services
• Strategy
• AI/Automation
• Performance Reporting