Contract Administration Specialist
Konica Minolta Business Solutions UK Ltd · United Kingdom
- Hybrid
- Full-time
- £25,200 / year
- United Kingdom
Job highlights
- Ensure accurate contract validation and billing.
- Resolve customer billing queries efficiently.
- Manage customer accounts and payments.
- Collaborate with internal/external teams.
- Adhere to compliance and control obligations.
About the role
Contract Administration Specialist
Konica Minolta Business Solutions UK Ltd is seeking a motivated Contract Administration Specialist to join their team. This role offers flexibility with a Choice-Based Working model, allowing you to work from anywhere in the UK, with access to Regus offices nationwide and occasional travel as needed.
Package and Benefits
The role comes with a competitive package including:
- Salary: £25,200 + 10% bonus
- Holiday: 26 days (plus bank holidays), with the option to buy more
- Development: Access to award-winning learning content and targeted development opportunities
- Family Support: Enhanced family leave and life assurance
- Well-being: A paid day off for mental health
- Retirement: A generous pension plan
- Perks: Exclusive discounts on activities, tech, and dining
- Community: One paid volunteering day
- Support: 24/7 Employee Assistance Programme
About the Role
As a Contract Administration Specialist, your primary responsibility will be to ensure the timely and accurate validation of contracts, billing, and query resolution for all customer accounts. You will provide guidance and support to outsourced operations and key stakeholders, ensuring the department adheres to all compliance, risk, and control obligations.
Key Responsibilities
- Accurately complete all billing on allocated accounts within month invoice due dates, obtaining necessary data and meeting bespoke requirements to facilitate timely payment.
- Validate existing and new contracts and billing setups on allocated accounts.
- Ensure accurate investigation and resolution of allocated queries within business Service Level Agreements (SLAs).
- Proactively engage with key customer contacts on allocated accounts to remove barriers and resolve issues preventing prompt invoice payment.
- Collaborate with Contract Administration Specialists and the outsourced provider to ensure timely completion of specified Key Performance Indicators (KPIs), providing data and escalating work items outside of Service Levels.
- Act as a review and escalation point for critical Contract Administration exceptions from the outsourced provider and internal stakeholders, representing Contract Administration in key projects and business changes.
- Ensure timely and accurate completion of all Contract Administration audit, compliance, and J-SOX checks, taking remedial action as required.
- Support in identifying the root cause of issues.
What to Expect from Our Hiring Process
Konica Minolta is committed to a transparent, inclusive, and engaging recruitment experience.
- Screening Call: An initial conversation with a Talent Acquisition team member.
- Interview (via Teams): Meet the hiring team to discuss the role in detail.
- Offer Stage: If successful, you'll receive an offer from the Talent Acquisition team, with HR Operations managing the subsequent onboarding.
What We're Looking For
- Good working knowledge of basic MS Office programs, especially Excel.
- Ability to build and maintain excellent relationships with customers and internal stakeholders.
- Demonstrated accuracy and efficiency in previous roles.
- Proven ability to deliver results against Service Levels and KPIs.
- A proactive approach to workload and timekeeping.
- Strong communication skills for interacting with both internal and external stakeholders.
- Ability to give and receive constructive feedback.
Not Sure You Tick Every Box?
Konica Minolta encourages applications from all qualified individuals, even if you don't meet every single requirement. We value potential and perspective and are dedicated to building a diverse, inclusive, and authentic workplace. If your experience doesn't perfectly align, please still consider applying.
We are an equal opportunities employer and welcome discussions on flexible working or job-sharing arrangements. If you require any adjustments during the application process, please let us know or contact us at recruitment@konicaminolta.co.uk.
Our Commitment to Sustainability
Konica Minolta is committed to sustainable growth, guided by our ESG framework, impacting over 39,000 employees across 150 countries. Learn more about our sustainability goals [here](link-to-sustainability-goals).
Note: Applications may close early due to strong interest. If this opportunity excites you, we encourage you to apply soon.
Key skills/competency
- Contract Validation
- Billing Accuracy
- Query Resolution
- Customer Relationship Management
- Compliance and Risk Management
- Excel Proficiency
- KPI Achievement
- Stakeholder Communication
- Process Improvement
- Audit and Control Checks
Skills & topics
- Contract Administration
- Specialist
- Billing
- Accounts Receivable
- Customer Service
- Excel
- Compliance
- SLA Management
- KPIs
- UK Remote
How to get hired
- Tailor your resume: Highlight your Excel proficiency, accuracy, and communication skills for contract administration roles.
- Showcase your experience: Emphasize your ability to manage accounts, resolve queries, and meet KPIs in your application.
- Prepare for interviews: Be ready to discuss how you build relationships and ensure billing accuracy.
- Understand Konica Minolta: Research their ESG commitments and focus on how you can contribute to sustainable growth.
- Be proactive: Apply early as applications may close if strong interest is received.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Contract Administration Specialist role at Konica Minolta?
- The Contract Administration Specialist role offers Choice-Based Working, allowing you to work from anywhere in the UK. You will also have access to Regus offices nationwide, with occasional travel as the business requires.
- What is the salary and bonus structure for the Contract Administration Specialist position?
- The Contract Administration Specialist role offers a base salary of £25,200, plus a 10% bonus.
- What are the key responsibilities of a Contract Administration Specialist at Konica Minolta?
- Key responsibilities include accurate contract validation, billing, query resolution, customer account management, compliance checks, and collaborating with outsourced providers.
- Does Konica Minolta offer flexible working options for this role?
- Yes, Konica Minolta offers Choice-Based Working, allowing flexibility in your work location. They also welcome discussions on flexible working or job-sharing arrangements.
- What are the minimum qualifications required for the Contract Administration Specialist role?
- A good working knowledge of basic MS Office programs, particularly Excel, strong communication skills, accuracy, efficiency, and a proactive approach are required.
- How does Konica Minolta's hiring process work for the Contract Administration Specialist position?
- The process includes a screening call with Talent Acquisition, an interview via Teams with the hiring team, and an offer stage followed by onboarding with HR Operations.
- What kind of development opportunities are available for a Contract Administration Specialist?
- Konica Minolta provides access to award-winning learning content and targeted development opportunities to support your professional growth.
- Can I apply for the Contract Administration Specialist role if I don't meet every requirement?
- Yes, Konica Minolta strongly encourages you to apply even if you don't meet every requirement. They value your potential and perspective and are committed to building a diverse and inclusive workplace.
- How can I inquire about reasonable adjustments during the application process for the Contract Administration Specialist role?
- You can let Konica Minolta know about any necessary adjustments in your application or contact them directly at recruitment@konicaminolta.co.uk.
- What are Konica Minolta's commitments regarding sustainability and ESG?
- Konica Minolta is committed to sustainable growth guided by their ESG framework, impacting their global operations and employee base across 150 countries.