Workshop Coordinator

About Komatsu Australia

At Komatsu Australia, you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity: Workshop Coordinator

We’re seeking a Workshop Coordinator to join our Fairfield branch on a 12‑month fixed‑term contract. This role is ideal for someone who enjoys coordinating people, parts, and processes to keep service operations running smoothly.

You’ll schedule service activities, manage WIP, support accurate invoicing, coordinate parts and contractors, and ensure customers receive timely updates. Working closely with Technicians, the Service Supervisor, Parts Managers, Admin and Sales, you’ll play a key role in delivering high‑quality service outcomes across the branch.

This is an excellent opportunity to grow your capability across customer service, administration, and operational coordination while contributing to a strong, supportive team.

Role Location

Fairfield

Komatsu Benefits

• Families Policy: 6 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

What We Are Looking For

• Strong customer service experience.
• Experience in coordination and scheduling and or diary management.
• Experience with SAP, OneView or similar systems.
• Excellent written and verbal communication.
• Ability to coordinate multiple tasks and manage WIP.
• Confidence working with internal teams and external customers.

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.

Key skills/competency

• Coordination
• Scheduling
• Customer Service
• WIP Management
• SAP
• Communication
• Logistics
• Administration
• Problem-Solving
• Team Collaboration