Clinical Implementation Specialist
Knowtex
Job Overview
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Job Description
About Knowtex
Knowtex is building the future of voice AI operating systems for clinicians. Founded by Stanford AI scientists with deep clinical experience, Knowtex is transforming healthcare documentation at the point of care and scaling rapidly across commercial and federal health systems. The ambient documentation platform is designed to give clinicians extra time to focus on patient care.
The Opportunity
As Knowtex scales its partnership with the Department of Veterans Affairs (VA), the Clinical Implementation Specialist will be key in rolling out the technology nationwide. This role plays an essential part in training, troubleshooting, and championing technological adoption among VA clinicians, ensuring seamless integration into clinical workflows.
What You'll Do
Clinical Training & Education (40%)
- Conduct live virtual training sessions for diverse VA clinicians.
- Deliver train-the-trainer sessions and host virtual office hours.
- Provide one-on-one coaching and adapt training methods as needed.
Clinical Workflow Support & Advisory (30%)
- Serve as a clinical liaison for VA clinicians and Site POCs.
- Conduct workflow assessments and offer specialty-specific guidance.
- Support clinical quality by addressing concerns and reviewing AI-generated notes.
Implementation Support & Adoption (25%)
- Offer clinical presence during site go-lives and post-training check-ins.
- Monitor activation rates and execute targeted outreach.
- Document and report successful adoption strategies.
Data Collection & Reporting (5%)
- Track training and clinical metrics for continuous improvement.
- Prepare utilization summaries and participate in business reviews.
Who You Are
This role requires a licensed clinical professional (RN, NP, PA, PharmD, or equivalent) with ≥3 years of direct patient care. The ideal candidate has experience in clinical training, healthcare IT implementation, and a strong understanding of clinical workflows and EHR systems. Exceptional communication, organizational skills, and the ability to adapt training for varied technical proficiencies are key.
Why Knowtex?
Knowtex offers a mission-driven work environment that delivers direct clinical impact, reduces clinician burnout, and provides scalable growth opportunities paired with competitive compensation, equity, and benefits.
Logistics
- Location: Remote with regular travel to VA medical centers.
- Reports To: Director of Customer Delivery.
- Team Collaboration: Work across clinical, product, and support teams.
- Schedule: Core business hours with flexible training timings.
- Compensation: Competitive salary, equity, and benefits.
Key skills/competency
- Clinical Training
- Workflow Integration
- Healthcare IT
- Implementation
- Virtual Training
- EHR Systems
- Data Reporting
- Process Improvement
- Stakeholder Management
- Patient Care
How to Get Hired at Knowtex
- Customize your resume: Highlight clinical training and technology skills.
- Research Knowtex: Understand their AI and VA partnerships.
- Showcase relevant experience: Emphasize healthcare IT and EHR expertise.
- Prepare for virtual interviews: Practice using video conferencing tools.
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