SMB Sales Representative

@ KnowBe4

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. They enable organizations to manage social engineering risks by training employees to make smarter security decisions every day.

Fortune has ranked KnowBe4 as a best place to work for women, millennials, and in technology for four consecutive years. They are certified as a "Great Place To Work" in 8 countries and have earned numerous prestigious awards, including Glassdoor's Best Places To Work.

The team values radical transparency, extreme ownership, and continuous professional development in a welcoming environment that encourages everyone to be themselves. Whether working remotely or in-person, KnowBe4 makes every day engaging with team lunches, trivia competitions, and local outings.

Position Overview

Based in Arlington with positions open for candidates located in the Washington DC area, the SMB Sales Representative will benefit from inbound leads while also self-generating new opportunities. The role involves running online demos of KnowBe4’s Security Awareness Training Platform and successfully selling its value proposition to small and mid-sized businesses. There is potential for promotion to Mid-Market or Enterprise sales with demonstrated success.

Responsibilities

• Promote and sell KnowBe4’s range of products and services.
• Identify and close net new customers in the assigned territory.
• Build and maintain a pipeline of potential customers.
• Forecast new business prospects that result in successful client relationships and sales.
• Develop and qualify new business opportunities through cold calling, networking, and high-level prospecting.
• Articulate the value proposition of KnowBe4’s products.
• Achieve or exceed monthly quotas and targets.
• Promote products at trade shows as requested.
• Follow up on marketing leads to generate new opportunities.
• Negotiate discounted pricing according to policies.
• Maintain accurate records of customer interactions in compliance with company policies.

Minimum Qualifications

• Bachelor’s degree a plus.
• Proven track record in sales.
• 1-3 years selling software to Small Medium Enterprises is a plus.
• Familiarity with IT Security field concepts and practices.
• Experience with Salesforce and Gmail.
• Network or Security Plus certification preferred.
• Excellent verbal and written communication skills.
• Stats driven business professional.
• Motivated, energetic self-starter with strong teamwork skills.
• Ability to work with minimum supervision.

Our Fantastic Benefits

KnowBe4 offers company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code in a modern, high-tech, and fun work environment. More details are available on the KnowBe4 careers benefits page.

Additional Information

An applicant assessment and background check may be part of the hiring process. KnowBe4 is an equal opportunity employer and welcomes applicants from all backgrounds.

Key Skills/Competency

• Sales
• Cold Calling
• Pipeline Management
• CRM
• IT Security
• Demo Presentation
• Networking
• Prospecting
• Communication
• Negotiation