Security Awareness Content Specialist @ KnowBe4
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About KnowBe4
Join the cybersecurity company that puts security first. KnowBe4 empowers over 70,000 organizations worldwide with an AI-driven Human Risk Management platform. The company is recognized as a Leader by G2 and TrustRadius and values radical transparency, extreme ownership, and professional development.
Role Overview
The Security Awareness Content Specialist supports sales and customer success teams by managing and enhancing KnowBe4’s extensive library of security awareness content. This role involves developing documentation, advising on learning plans, and facilitating content use among international clients.
Responsibilities
- Review new content monthly and update training documentation.
- Communicate top modules and best practices for large-scale learning plans.
- Analyze quarterly customer feedback and inform content roadmaps.
- Train and guide staff and contractors on content localization.
- Stay informed on global compliance updates and regional cultural needs.
- Support creation of diverse, equitable, and inclusive content.
- Contribute to process and quality improvements as the company grows.
Minimum Qualifications
- Bachelor's degree in Organizational Development, Security Awareness, Instructional Design or related field.
- Excellent written and verbal communication skills.
- Experience in developing and updating documentation.
- Advising clients on learning plans and experience with translations is a plus.
- Familiarity with project management software, Gmail, Google Docs, MS Office and various web browsers.
- Strong time management and organizational skills.
Compensation & Benefits
The base pay ranges from $45,000 to $50,000, adjusted per experience. Benefits include company-wide bonuses, referral bonuses, adoption assistance, tuition reimbursement, certification reimbursements and bonuses, plus a relaxed dress code.
Application Process
Applications are accepted until 11/17/2025. An applicant assessment and background check may be required. KnowBe4 is an equal opportunity employer offering accommodations where necessary. For more details, visit the KnowBe4 careers page.
Key skills/competency
Cybersecurity, Content Management, Security Awareness, Documentation, Compliance, Localization, Customer Success, Project Management, Instructional Design, Communication
How to Get Hired at KnowBe4
🎯 Tips for Getting Hired
- Customize Resume: Tailor skills emphasizing content and cybersecurity.
- Showcase Experience: Highlight documentation and customer advisory roles.
- Prepare Examples: Provide project management and translation work samples.
- Research KnowBe4: Understand their AI-driven risk management platform.