Creator Partnerships Manager

About the Role

KittySpout is looking for a Creator Partnerships Manager with recent hands-on experience at a Shopify DTC brand in the $5-50M range to join our team! This role reports directly to our Partnerships & Social Media Manager. We need someone to own the operational engine behind our product seeding, affiliate program, and partnership outreach — you’ll be the person who makes sure creators get product in their hands, affiliate links are live and tracked, invoices and admin are handled, and the program actually grows and generates more revenue. This is the main goal of this role. This isn’t a small portfolio role. We’re managing hundreds of active creator relationships across KittySpout and our newest brand, DoggySpout, with plans to scale well beyond that. You’ll be doing outreach to 300+ creators per month, managing affiliate relationships at scale, partnering with media outlets and publications, and reporting on what’s actually converting. If you’re organized, fast, and excited about building out a high-volume creator and affiliate program at a brand that’s already doing $22M+ in revenue — this is your role.

Who We Are

KittySpout is a premium DTC brand selling stainless steel cat water fountains, filters, and accessories. We sell across Shopify, Amazon, and Chewy, and we’re one of the fastest-growing brands in the pet space — $22M+ in revenue and targeting $45–50M in 2026. We recently launched DoggySpout, expanding into an entirely new vertical and customer base. We’re lean, we move fast, and every person on this team has a massive impact on the business.

Culture Fit

Culture-fit is our #1 factor when hiring. We are a fast-moving, data-driven team with no corporate politics. Everyone is hands-on, and if something needs doing, you do it — regardless of whether it’s “in your job description.” We value speed, ownership, and people who overdeliver without being asked. This is not a 9–5 corporate role. If you need rigid processes and someone telling you what to do every day, this is not the right fit.

What you get:

You’ll work directly with our Partnerships Manager and have a direct line to the founder. You’ll play a central role in scaling one of our highest-leverage growth channels — creator partnerships and affiliates. We hire people we trust and get out of their way. If you’re the kind of person who thrives with freedom, accountability, and the ability to make a real impact — you’ll love it here. Our core values: Work Smart. Overdeliver. Speed is King. Better Every Day.

Key Objectives

• Own creator outreach for product seeding at high volume — identifying, vetting, and contacting 300+ creators per month across Instagram, TikTok, and YouTube to get KittySpout and DoggySpout products into the right hands.
• Set up and manage affiliate links and commission tracking through platforms like Refersion or Social Snowball — ensuring every creator has a working link and payouts are accurate.
• Manage the full creator relationship lifecycle after seeding — follow-ups, content reminders, reactivation of inactive creators, and escalation of top performers for deeper partnerships. You’ll be managing 300+ active relationships and scaling toward 500+.
• Go beyond creators — proactively pursue partnerships with media outlets, publications, blogs, and other affiliate channels to drive new distribution and revenue. Think Forbes placements, niche pet publications, and high-authority sites, not just influencers.
• Handle all invoicing and administrative work with creators and affiliates — commission payouts, contracts, payment tracking, and any creator-facing admin so nothing slows down the program.
• Deliver weekly reporting on creator posts, affiliate conversions, media partnership performance, and seeding pipeline status — so the team always knows what’s working and what’s not.
• Support whitelisting logistics by coordinating ad account access between creators and the media buying team, ensuring smooth handoffs for paid amplification.
• Maintain and organize the creator and partner database — tracking outreach status, content delivery, performance metrics, and relationship notes in a clean, accessible system.
• Proactively identify high-performing creators and flag them for deeper investment — paid partnerships, ambassador programs, or exclusive collaborations. Bring new ideas for affiliate growth channels beyond the standard playbook.

Requirements

• Fully remote position (must be available for overlap with US Eastern timezone core hours).
• Fluent in English (written and verbal) — you’ll be writing outreach messages and communicating with creators daily.
• 2–4 years of experience in influencer marketing, affiliate management, or creator partnerships at a DTC brand or influencer/affiliate agency. You need to understand the difference between seeding and paid placement — and know how to run both.
• Hands-on experience with affiliate platforms like Refersion, Social Snowball, Impact, or similar tools for link generation, commission tracking, and payout management.
• Familiarity with creator discovery and tracking tools like MightyScout, Modash, CreatorIQ, or similar — or a proven manual outreach process that gets results at scale.
• Able to manage 300+ active creator and partner relationships simultaneously without dropping balls — and ready to scale that to 500+. You need a system, not just a spreadsheet you forget to update.
• Strong written communication skills — your outreach messages need to feel personal and specific, not copy-pasted templates. Creators can tell the difference.
• Extremely organized and proactive — you flag problems before they escalate and you don’t wait to be told what to do next.
• Comfortable working in a fast-paced, lean environment where processes are still being built. You need to thrive in ambiguity, not freeze.
• Aligned with our values: work smart, overdeliver, speed is king, better every day. Willing to go above and beyond, including outside standard hours when the business needs it.

Accountabilities

What success looks like in this role:

• 300+ new creator and partner outreach messages sent per month, with a target response rate tracked and improved over time. Volume scales as we grow — the expectation is high output from day one.
• 100% of seeded creators have working affiliate links within 48 hours of product delivery confirmation.
• 300+ active creator and partner relationships managed with zero dropped balls — scaling toward 500+ as DoggySpout ramps.
• Weekly seeding and affiliate performance report delivered to the Partnerships Manager — covering outreach volume, response rates, content posts, affiliate conversions, and media partnership progress.
• All creator and affiliate invoices, payouts, and admin processed accurately and on time — no payment delays, no missing paperwork.
• Creator and partner database maintained in real-time — no outdated statuses, no missing follow-ups, no relationships falling through the cracks.
• Whitelisting requests coordinated and completed within 24 hours of approval, with zero missed handoffs to the media buying team.
• Monthly analysis of top-performing creators and partners with recommendations for deeper investment or scaling — delivered by the 5th of each month.
• Zero seeded products sent without proper tracking and follow-up in place. Every unit we ship to a creator should have a clear path to content and conversion.

How Our Hiring Works

We move fast and respect your time. Our process has three stages: (1) Soft Interview — a conversational call to understand your background and see if there’s mutual fit. (2) Technical Interview + Test Project — a deeper dive into your partnerships and affiliate experience plus a short practical exercise so we can see how you think and work. (3) Culture Fit Interview — a final conversation with the founder to make sure this is the right team for you and you’re the right person for us. Timeline from first interview to offer is typically 8–10 business days. KPIs and performance targets will be defined together before your start date so expectations are crystal clear from day one.

Compensation

$35,000 – $50,000 USD per year. Based on experience and expertise. This role includes a performance bonus structure tied to affiliate program growth and creator output metrics. We invest in the people who earn it — as the program scales, so does your scope and compensation.

Key skills/competency

Creator Partnerships Manager, Influencer Marketing, Affiliate Management, DTC Brands, Shopify, Outreach, CRM, Performance Reporting, Partnership Development, Relationship Management.