Operations Associate

About The Role

Kith is seeking a Seasonal Operations Associate for their kids store. This role is crucial for managing the flow of merchandise from delivery to the sales floor, ensuring operational efficiency and organization within the retail environment. The Operations Associate is a key part of the team that keeps the store running smoothly.

Position Summary

The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. They work under the Operations Management team and are integral to maintaining an operationally efficient and effective retail store. This role focuses on back-of-house operations, product organization, and overall upkeep.

Responsibilities

Primary Responsibilities:

• Partner with Store Leadership to execute tasks that streamline the product cycle.
• Follow Standard Operating Procedures to ensure product is readily available for clients.
• Ensure assigned tasks are completed in an efficient and accurate manner.
• Provide a friendly and welcoming environment to both our external and internal clients.
• Consistently work with the sales-floor team to ensure customers are receiving product in a timely manner.
• Assist in Operations Management in maintaining a clean and safe workspace.
• Execute any necessary assigned tasks before or after regular store operating hours.
• Ensure adherence to all company policy and procedures.
• Promote and maintain an environment that is sharply focused on consistently delivering exceptional, positive, in-store customer service.
• Display expert product knowledge of product, company history, company policies and store/company strategies.
• Assist store management team with housekeeping responsibilities including dusting, sweeping, trash collection, and other standard retail operations tasks.

Special Projects:

• Participate and assist in Physical Inventories as required.
• Assist Merchandising team during visual initiatives as required.

Requirements

Availability:

• Open and flexible availability, including evenings, overnights, weekends, and Holidays.
• Consistent availability for weekends, special projects, drops/releases, or as business needs require.

Experience:

• 1-2 years working in a retail operations position.
• 1+ years in a retail/apparel environment is a plus.

Skills/Abilities:

• Basic computer skills.
• Efficient time management skills.
• Ability to multi-task and manage multiple projects at once.
• Efficient communication with customers, peers, or Direct-Reports.
• Ability to meet the physical requirements of the job, including lifting and moving 25lbs, bending, twisting, and climbing ladders.
• Ability to stand and walk for prolonged periods of time.

Who You Are

Professional Characteristics:

• Team-Player
• Supportive
• Self-starter
• Goal-oriented

Personal Characteristics:

• Organized
• Communicative
• Reliable & trustworthy

*Only permanent positions are eligible for commission(s).

Who We Are

Kith is an equal employment opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

All career opportunities offered by Kith are fully on site. Email communication will only come from a kith.com or kithnyc.com email address. Be aware of potential fraudulent communications from alternative domains or those offering remote/hybrid work.

Key skills/competency

• Retail Operations
• Merchandise Flow
• Inventory Management
• Customer Service
• Time Management
• Team Collaboration
• Product Knowledge
• Visual Merchandising
• Attention to Detail
• Store Operations