Cloud Operations Engineer I
Kiteworks · Amsterdam, North Holland, Netherlands
- On site
- Full-time
- €75,000 / year
- Amsterdam, North Holland, Netherlands
Job highlights
- Design and operate cloud platforms in AWS/Azure.
- Implement SRE practices for reliability and optimization.
- Build and manage CI/CD and automation frameworks.
- Lead cross-functional initiatives using Agile/Scrum.
- Maintain secure cloud environments according to standards.
About the role
Cloud Operations Engineer - Kiteworks
At Kiteworks, the reliability, scalability, and security of our cloud infrastructure are essential to delivering trusted solutions to our customers. As our platform continues to grow, we are investing in strengthening our Cloud Operations capabilities to ensure our systems remain highly available, resilient, and efficient at scale.
We are looking for a Cloud Operations Engineer to design, build, and operate the cloud platforms that power Kiteworks’ products across AWS and Azure. In this role, you will work closely with engineering, security, and infrastructure teams to improve platform reliability, advance Site Reliability Engineering practices, and build automation, observability, and CI/CD systems that support a fast-moving and scalable development environment.
What You'll Do
- Lead design and operation of highly available, scalable cloud platforms across AWS/Azure, with deep expertise in Kubernetes, GitLabs using Argo CD, and Infrastructure as Code (Terraform/CloudFormation).
- Drive Site Reliability Engineering practices including SLI/SLO definition, error budgets, incident management, post-incident reviews, capacity planning, and continuous reliability and cost optimization initiatives.
- Establish and manage observability, CI/CD, and automation frameworks leveraging tools such as Jenkins and GitLab, while enforcing security, compliance, and governance standards.
- Provide program-level leadership by managing cross-functional initiatives, defining roadmaps and OKRs, tracking delivery milestones, managing risks and dependencies, and driving execution through Agile/Scrum methodologies using tools such as Jira.
- Own program management for Cloud Operations initiatives, aligning Cloud Ops, SRE, and engineering stakeholders to deliver scalable platform improvements, reliability programs, and operational tooling through structured planning, tracking, and execution.
- Maintain secure cloud environments by enforcing access controls, monitoring, and configuration management aligned with ISO 27001 and data protection requirements.
What You’ll Bring
- 4+ years of experience in Cloud Operations, Site Reliability Engineering (SRE), DevOps, or a similar infrastructure-focused role supporting production systems.
- Experience designing and operating scalable, highly available cloud platforms in AWS and/or Azure.
- Hands-on experience with Kubernetes and containerized environments, including deployment and operational management.
- Experience implementing Infrastructure as Code using tools such as Terraform or CloudFormation.
- Experience building and maintaining CI/CD pipelines using tools like GitLab or Jenkins, with familiarity in GitOps practices and Argo CD.
- Knowledge of SRE principles, including SLIs/SLOs, incident management, post-incident reviews, and reliability improvements.
- Experience working in Agile/Scrum environments and coordinating cross-functional initiatives using tools such as Jira.
Company Values
- Execution: We deliver results with focus, ownership, and consistency. Our teams take initiative, solve challenges proactively, and continuously optimize how we work to create meaningful impact for our customers.
- Transparency: We communicate openly and clearly, ensuring stakeholders have the information they need to make informed decisions. We foster a culture of trust, welcome feedback, and embrace accountability in everything we do.
- Integrity: We uphold the highest standards of honesty and responsibility. Our teams act ethically, consistently honor commitments, and build trust through principled, reliable actions.
Compensation and Benefits
Compensation Range: Annual Base Salary Range: €60,000 – €75,000. Base pay depends on many factors, such as location, education, experience, and skills. Base pay is only one part of Kiteworks competitive Total Rewards package that can include benefits, perks, equity, and bonuses. The base pay range is subject to change and may be modified in the future.
Benefits & Perks: Stock options, Hybrid working model, PTO: Unlimited (guided ~35 days/year including public holidays), Pension Plan, Temporary working from X.
Commitment to Equal Opportunity & Inclusion
Kiteworks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
Other Requirements
Ability to meet Kiteworks, customer, and/or government security screening requirements for this role. These requirements include, but are not limited to, the following specialized security screenings:
- Kiteworks Background Check: This position requires passing the Kiteworks background check upon hire/transfer and every two years thereafter.
Key skills/competency
- Cloud Operations
- Site Reliability Engineering (SRE)
- DevOps
- AWS
- Azure
- Kubernetes
- Terraform
- CI/CD
- GitLab
- Jenkins
Skills & topics
- Cloud Operations Engineer
- Cloud Operations
- Site Reliability Engineering
- SRE
- DevOps
- AWS
- Azure
- Kubernetes
- Terraform
- CI/CD
- GitLab
- Jenkins
- Infrastructure as Code
- Agile
- Scrum
- Program Management
How to get hired
- Tailor your resume: Highlight experience with AWS, Azure, Kubernetes, Terraform, and CI/CD tools relevant to a Cloud Operations Engineer role.
- Showcase SRE expertise: Emphasize your knowledge of SLIs, SLOs, incident management, and reliability improvements in your application.
- Demonstrate program management skills: Detail your experience leading cross-functional initiatives and using Agile/Scrum methodologies with tools like Jira.
- Prepare for technical interviews: Be ready to discuss your experience with cloud infrastructure, containerization, and Infrastructure as Code.
- Research Kiteworks' values: Align your responses during interviews with their principles of Execution, Transparency, and Integrity.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for a Cloud Operations Engineer at Kiteworks?
- The annual base salary range for a Cloud Operations Engineer at Kiteworks is €60,000 to €75,000. The final offer will depend on factors such as your location, education, experience, and skills. This base pay is part of a larger Total Rewards package.
- What are the key cloud platforms used by Kiteworks for this role?
- This Cloud Operations Engineer role involves working with cloud platforms in both AWS and Azure. You will be responsible for designing, building, and operating these platforms to power Kiteworks’ products.
- What are the essential technical skills required for the Cloud Operations Engineer position?
- Key technical skills include extensive experience with Kubernetes, Infrastructure as Code (Terraform/CloudFormation), CI/CD pipelines (Jenkins/GitLab), and GitOps practices (Argo CD). A strong background in AWS/Azure and SRE principles is also crucial.
- Does Kiteworks offer a hybrid working model for this Cloud Operations Engineer role?
- Yes, Kiteworks offers a hybrid working model for this position, providing flexibility in how and where you work. This is part of their comprehensive benefits and perks package.
- What does Kiteworks' commitment to Equal Opportunity & Inclusion mean for applicants?
- Kiteworks is committed to equal employment opportunities. They ensure all qualified applicants receive consideration without regard to various protected characteristics, fostering an inclusive environment for everyone.
- How important are Site Reliability Engineering (SRE) principles for this role?
- SRE principles are very important. The role requires driving practices such as SLI/SLO definition, error budgets, incident management, and continuous reliability optimization. A strong knowledge of SRE is essential.
- What kind of program management responsibilities does the Cloud Operations Engineer have at Kiteworks?
- The Cloud Operations Engineer will provide program-level leadership for Cloud Operations initiatives. This includes defining roadmaps and OKRs, tracking milestones, managing risks, and driving execution using Agile/Scrum methodologies.
- Are there any specific security requirements for this Cloud Operations Engineer position?
- Yes, candidates must be able to meet specific security screening requirements, including passing a Kiteworks background check upon hire and every two years thereafter. This ensures the security of their cloud environments.