Community Administrative Assistant, Terra West ...

@ K.G.D.O. Holding Company, LLC

Job Overview

The Community Administrative Assistant is responsible for handling all homeowner communications, administrative tasks, and supporting the Community Manager in daily operations.

Essential Functions

• Answer homeowner calls within 24 hours.
• Respond to homeowner correspondence within 3 days.
• Obtain bids with specific details by deadlines.
• Type and proof various correspondence and newsletters.
• Log violation letters and homeowner responses in a timely manner.
• Process architectural requests within 2 days.
• Prepare and complete closeout inventory lists.
• Reserve and attend meetings as requested.
• Assist with Board of Directors meeting preparation.
• Maintain association files and pull account histories.
• Serve as backup for the front desk.
• Perform additional duties as assigned.

Core Competencies

• Organizing and prioritizing tasks
• Attention to detail and accuracy
• Maintaining confidentiality and sound judgment
• Problem-solving
• Excellent written and verbal communication skills

Requirements

Minimum Qualifications: At least 6 months of customer service and/or office experience, computer proficiency in Word, Excel, and Outlook with a typing speed of 60 wpm.

Preferred Qualifications: Experience with Docuware or C3.

ADA and Work Posture Requirements

Must be able to see small print, sit for extended periods, and communicate effectively by phone and in person. Other physical and environmental requirements are detailed in the job description.

Key skills/competency

Community Administrative Assistant, homeowner communication, data entry, scheduling, organization, customer service, correspondence, detail-oriented, Microsoft Office, teamwork