Community Association Manager, Terra West Manag...

@ K.G.D.O. Holding Company, LLC

Company Culture & Core Values

Terra West Management Services’ primary goal is to provide excellent service to both internal and external clients by living through our Core Values. Our culture thrives when each team member works positively, cooperatively and respectfully with everyone they interact with. The candidate should contribute to the cultural health and overall success of the company by embracing and promoting these Core Values.

Essential Duties and Responsibilities

The Community Association Manager advises, educates, and assists the Board of Directors in managing the daily operations and business affairs of Homeowners Associations. Key duties include:

• Managing day-to-day community operations under Board direction.
• Interpreting governing documents including CC&Rs, Bylaws, Articles of Incorporation, Rules and Regulations.
• Ensuring compliance with Federal, State, and Local regulations.
• Scheduling and preparing Board of Directors meeting notices and materials.
• Handling fiscal responsibilities, budgeting, invoice approval, and financial reporting.
• Coordinating billing for assessments, fees, and fines and working with collection partners.
• Conducting property inspections to ensure adherence to association standards.
• Managing vendor negotiations, obtaining bids, evaluating proposals, and oversight of contracted work.
• Maintaining professional daily interactions with residents and Board members.
• Being available on-call for emergencies or arranging coverage as needed.

Core Competencies

The ideal candidate will demonstrate:

• Professional appearance and character.
• Commitment to exceptional customer service.
• Good decision-making and communication skills.
• Attention to detail and strong time management.
• Ability to manage multiple tasks under time constraints.

Requirements

Experience: Minimum 2 years’ experience in Homeowner Association Management and customer service/office environment.

Technical Skills: Proficiency in Word, Excel, Outlook with a typing speed of 60 wpm.

Licenses: Nevada Licensed Community Association Manager required. CMCA and/or AMS designation preferred.

Work Posture & Physical Requirements

The role involves regular sitting, standing, and walking. Occasional bending, crouching, and kneeling are required, along with minimal lifting of files and furniture.

Key skills/competency

Community Management, Homeowner Associations, Compliance, Financial Management, Board Support, Vendor Management, Property Inspections, Customer Service, Communication, Time Management