Public Benefits Application Specialist
Keystone Recruitment
Job Overview
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
Role Overview
Keystone Recruitment's client is hiring Public Benefits Application Specialists to support a first-of-its-kind AI research initiative focused on real-world public services tasks. In this role, you will leverage your hands-on experience with U.S. social services systems to help train and evaluate advanced AI systems.
About the Company
Keystone Recruitment's client partners with leading AI labs and enterprises to train frontier AI models using human expertise. This project focuses on improving AI systems’ ability to complete complex, real-life public benefits and social service workflows.
About the Role
As an Expert Contributor, you will design realistic, high-quality tasks that reflect how individuals apply for and navigate public benefits. You will create prompts, execute real-world workflows, and develop detailed evaluation rubrics to measure AI performance in nuanced scenarios involving public assistance programs. This is a fully remote, flexible contract opportunity with long-term project potential.
Key Responsibilities
- Task Design & Prompt Creation
- Identify common public benefit scenarios people seek AI assistance with.
- Draft realistic prompts simulating user interactions.
- Focus on areas such as applying for: SNAP, SSDI, Medicaid, Affordable healthcare and mental health services, Health insurance marketplace plans.
- Task Execution & Documentation
- Complete workflows as designed.
- Provide proof of execution and documentation.
- Capture real-world friction points and edge cases.
- Evaluation & AI Performance Assessment
- Develop structured evaluation rubrics.
- Assess AI outputs against real-world standards.
- Identify reasoning gaps, compliance risks, and misinformation.
Working Model
- Minimum commitment: 10 hours per week.
- Fully remote (U.S.-based only).
- Flexible schedule.
- Weekly payments via Stripe or Wise.
- Desktop/laptop required (Chromebooks not supported).
Ideal Background
- Direct experience with U.S. public benefits systems or social services.
- Knowledge of SNAP, SSDI, Medicaid, health insurance enrollment, or disability claims.
- Strong written communication skills.
- Ability to translate complex systems into structured workflows.
- Analytical thinking and rubric development capability.
Key skills/competency
- Public Benefits
- Social Services
- AI Training
- Prompt Engineering
- Task Design
- Workflow Documentation
- Evaluation Rubrics
- SNAP
- SSDI
- Medicaid
- Analytical Thinking
How to Get Hired at Keystone Recruitment
- Research Keystone Recruitment's mission: Study their focus on AI research and client partnerships to align your application.
- Highlight Public Benefits Expertise: Customize your resume to showcase direct experience with SNAP, SSDI, Medicaid, or similar U.S. social services.
- Demonstrate AI Fluency: Emphasize any experience with AI systems, data annotation, prompt engineering, or evaluating machine learning models.
- Showcase Analytical & Communication Skills: Prepare to discuss instances where you designed structured tasks, documented complex processes, or developed clear evaluation criteria.
- Prepare for Remote Work Discussions: Be ready to articulate your experience with flexible scheduling, independent work, and effective remote collaboration.
Frequently Asked Questions
Find answers to common questions about this job opportunity
Explore similar opportunities that match your background