Product Validation Expert
Keystone Recruitment
Job Overview
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Job Description
About the Role
Keystone Recruitment is seeking a Product Validation Expert to support the evaluation of a widely used AI-powered consumer product. In this remote contract role, you will help ensure the product delivers safe, accurate, and helpful experiences for end users. You will be responsible for designing evaluation frameworks, assessing AI-generated outputs from a user experience (UX) perspective, and providing actionable insights to improve product quality and safety standards. This opportunity offers flexible scheduling.
Key Responsibilities
- Design and develop structured rubrics to evaluate AI model outputs from a UX and safety perspective.
- Review and analyze AI-generated responses to identify potential usability risks or quality concerns.
- Execute evaluation tasks with strong attention to detail and consistency.
- Partner with cross-functional teams to refine validation criteria and product safety standards.
- Translate user insights into clear, actionable recommendations for product and model improvement.
- Document findings in a structured, stakeholder-friendly format.
- Monitor evolving AI product usage patterns and proactively identify emerging user experience risks.
Required Qualifications
- Exceptional written and verbal communication skills with strong clarity and precision.
- Experience designing or applying evaluative frameworks balancing UX, safety, and product performance.
- Strong analytical skills and high attention to detail.
- Ability to assess potential user risks and usability challenges objectively.
- Comfortable collaborating with cross-functional teams in fast-paced environments.
- Ability to document complex findings in a structured, actionable manner.
- Availability to commit at least 15 hours per week.
Preferred Qualifications
- Familiarity with widely used AI consumer products and common user journeys.
- Experience in product quality, trust & safety, AI evaluation, UX research, or related fields.
Additional Information
- Remote, contract-based engagement.
- Flexible schedule.
- Projects may expand or adjust based on business needs.
- Equal opportunity engagement; reasonable accommodations available upon request.
Key skills/competency
- AI Product Evaluation
- User Experience (UX)
- Product Safety
- Evaluation Framework Design
- AI Model Output Analysis
- Risk Assessment
- Cross-functional Collaboration
- Data Documentation
- Analytical Thinking
- Quality Assurance
How to Get Hired at Keystone Recruitment
- Research Keystone Recruitment's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Customize your resume strategically: Highlight relevant experience in AI evaluation, UX research, and product validation, using keywords from the Product Validation Expert job description.
- Showcase your evaluation expertise: Prepare examples of designing frameworks and analyzing user risks for the Product Validation Expert role.
- Demonstrate strong communication: Practice articulating complex findings clearly, crucial for a Product Validation Expert.
- Prepare for remote collaboration: Emphasize your ability to work independently and with cross-functional teams in a remote setting.
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