Fraud QA Analyst

Fraud QA Analyst - Keystone Recruitment

One of Keystone Recruitment's clients, Mercor, is actively seeking a dedicated Fraud QA Analyst to join its remote team in India. This full-time position is critical for upholding platform integrity, focusing on quality assurance of recorded interviews, thorough fraud investigation, and sophisticated cheating detection.

About Mercor

Mercor is an innovative platform specializing in the evaluation and matching of global talent through structured interview and assessment processes. Leveraging advanced AI-driven systems, Mercor is committed to enhancing hiring accuracy and significantly reducing fraudulent activities across its marketplace.

About the Role

As a Fraud QA Analyst, you will be instrumental in reviewing interview recordings, meticulously assessing their technical quality, and rigorously investigating profiles flagged by Mercor's advanced fraud detection systems. This role demands exceptional analytical prowess, strong English comprehension skills, and a keen ability to discern subtle indicators of external assistance or AI-generated responses. Furthermore, you will contribute to refining internal fraud-detection criteria and maintaining up-to-date documentation of evolving cheating patterns.

Key Responsibilities

• Technical QA of Interviews: Watch assigned interview recordings end-to-end, identify and annotate issues such such as audio/video glitches or premature terminations, and ensure overall interview integrity and quality standards.
• Fraud Investigation: Review profiles flagged by internal fraud-detection systems, cross-reference education, employment, and achievements via platforms such as LinkedIn, and identify discrepancies or misrepresented credentials.
• Cheating & External Assistance Detection: Detect signs of AI-generated or externally assisted responses, analyze eye movement, timing anomalies, and behavioral inconsistencies, differentiate authentic understanding from memorized or jargon-heavy answers, and maintain and update a documented library of cheating indicators.

Must-Have Qualifications

• Exceptional English comprehension and concise written communication.
• Familiarity with LinkedIn and credential validation processes.
• Strong critical thinking and analytical skills.
• Ability to distinguish genuine knowledge from superficial responses.
• High attention to detail and an investigative mindset.

Nice-to-Have Skills

• Exposure to technical interviewing processes.
• Understanding of AI capabilities and common misuse patterns.
• Prior experience in fraud, compliance, or risk operations.

Why This Role?

• Fully remote opportunity within India.
• Direct exposure to cutting-edge AI-integrated hiring systems.
• Significant impact on fraud prevention and fostering platform trust.
• Opportunity to develop advanced analytical and investigation skills.
• Participation in a performance-based referral incentive program.

Key skills/competency

• Fraud Detection
• Quality Assurance
• Investigative Skills
• Critical Thinking
• Data Analysis
• English Communication
• Risk Management
• Credential Validation
• AI Detection
• Behavioral Analysis