23 hours ago
Casino Operations Manager
Keystone Recruitment
Hybrid
Contractor
$104,000
Hybrid
Job Overview
Job TitleCasino Operations Manager
Job TypeContractor
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$104,000
LocationHybrid
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Job Description
Job Summary: Casino Operations Manager
Join our customer’s team as a Casino Operations Manager – AI Trainer, leveraging your hands-on expertise in casino operations to train next-generation AI systems. In this remote role, you will translate real-world casino knowledge into actionable insights, ensuring AI systems accurately reflect gaming protocols, regulatory compliance, and responsible gaming practices.
Key Responsibilities
- Train and provide detailed feedback to AI systems on casino operations, house rules, and customer interactions.
- Translate real-world gambling scenarios into datasets for machine learning models.
- Review, annotate, and evaluate AI outputs to ensure fairness, accuracy, and adherence to operational standards.
- Document casino processes such as payout procedures, betting limits, security measures, and table management.
- Develop scenario-based training materials for AI systems in gambling management.
- Collaborate with technical teams to optimize AI performance based on operational insights.
- Promote responsible gaming and ethical AI usage in all processes.
Required Skills and Qualifications
- Proven experience as a Gambling Manager, Casino Manager, Table Games Manager, Pit Manager, Slot Manager, or similar role.
- Exceptional verbal and written communication skills with high attention to detail.
- Comprehensive understanding of casino operations, house rules, security protocols, and money tracking.
- Strong problem-solving skills, including customer conflict resolution and detection of cheating patterns.
- Demonstrated leadership experience in staff management, scheduling, and workflow coordination.
- Analytical mindset with the ability to document and explain processes clearly.
- Self-motivated and adaptable, capable of working effectively in a remote, collaborative environment.
Preferred Qualifications
- Prior experience working with AI, machine learning models, or data annotation tools.
- Background in coaching, mentoring, or training within a casino setting.
- Knowledge of gaming compliance regulations and responsible gaming programs.
Key skills/competency
- Casino Operations
- AI Training
- Gambling Management
- Regulatory Compliance
- Responsible Gaming
- Machine Learning
- Data Annotation
- Customer Interaction
- Problem Solving
- Workflow Coordination
How to Get Hired at Keystone Recruitment
- Research Keystone Recruitment: Understand their specialization in connecting talent with innovative companies, particularly in AI and gaming.
- Tailor your resume: Customize your resume to highlight casino operations management, AI training, and compliance experience for this remote Casino Operations Manager role.
- Showcase AI aptitude: Even without direct AI experience, emphasize analytical skills, process documentation, and adaptability in a tech-forward environment.
- Prepare for scenario-based questions: Be ready to discuss real-world casino scenarios, problem-solving, and responsible gaming practices in interviews.
- Highlight remote work readiness: Demonstrate self-motivation, strong communication, and the ability to thrive in a remote, collaborative setting.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What exactly does a Casino Operations Manager – AI Trainer do at Keystone Recruitment's customer?
02Is previous AI or machine learning experience mandatory for this Casino Operations Manager position?
03How will my casino operations experience be utilized in training AI systems for this remote role?
04What is the expected work arrangement and compensation for this Casino Operations Manager role?
05What kind of collaboration can I expect with technical teams in this remote Casino Operations Manager role?
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