23 hours ago

Casino Operations Manager

Keystone Recruitment

Hybrid
Contractor
$104,000
Hybrid

Job Overview

Job TitleCasino Operations Manager
Job TypeContractor
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary$104,000
LocationHybrid

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Job Description

Job Summary: Casino Operations Manager

Join our customer’s team as a Casino Operations Manager – AI Trainer, leveraging your hands-on expertise in casino operations to train next-generation AI systems. In this remote role, you will translate real-world casino knowledge into actionable insights, ensuring AI systems accurately reflect gaming protocols, regulatory compliance, and responsible gaming practices.

Key Responsibilities

  • Train and provide detailed feedback to AI systems on casino operations, house rules, and customer interactions.
  • Translate real-world gambling scenarios into datasets for machine learning models.
  • Review, annotate, and evaluate AI outputs to ensure fairness, accuracy, and adherence to operational standards.
  • Document casino processes such as payout procedures, betting limits, security measures, and table management.
  • Develop scenario-based training materials for AI systems in gambling management.
  • Collaborate with technical teams to optimize AI performance based on operational insights.
  • Promote responsible gaming and ethical AI usage in all processes.

Required Skills and Qualifications

  • Proven experience as a Gambling Manager, Casino Manager, Table Games Manager, Pit Manager, Slot Manager, or similar role.
  • Exceptional verbal and written communication skills with high attention to detail.
  • Comprehensive understanding of casino operations, house rules, security protocols, and money tracking.
  • Strong problem-solving skills, including customer conflict resolution and detection of cheating patterns.
  • Demonstrated leadership experience in staff management, scheduling, and workflow coordination.
  • Analytical mindset with the ability to document and explain processes clearly.
  • Self-motivated and adaptable, capable of working effectively in a remote, collaborative environment.

Preferred Qualifications

  • Prior experience working with AI, machine learning models, or data annotation tools.
  • Background in coaching, mentoring, or training within a casino setting.
  • Knowledge of gaming compliance regulations and responsible gaming programs.

Key skills/competency

  • Casino Operations
  • AI Training
  • Gambling Management
  • Regulatory Compliance
  • Responsible Gaming
  • Machine Learning
  • Data Annotation
  • Customer Interaction
  • Problem Solving
  • Workflow Coordination

Tags:

Casino Operations Manager
casino operations
AI training
gambling management
regulatory compliance
data annotation
responsible gaming
process documentation
customer interaction
problem-solving
workflow coordination
AI
machine learning
data annotation tools
natural language processing
data analysis
gaming technology
compliance software
automation
predictive modeling
simulation

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How to Get Hired at Keystone Recruitment

  • Research Keystone Recruitment: Understand their specialization in connecting talent with innovative companies, particularly in AI and gaming.
  • Tailor your resume: Customize your resume to highlight casino operations management, AI training, and compliance experience for this remote Casino Operations Manager role.
  • Showcase AI aptitude: Even without direct AI experience, emphasize analytical skills, process documentation, and adaptability in a tech-forward environment.
  • Prepare for scenario-based questions: Be ready to discuss real-world casino scenarios, problem-solving, and responsible gaming practices in interviews.
  • Highlight remote work readiness: Demonstrate self-motivation, strong communication, and the ability to thrive in a remote, collaborative setting.

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