Director, Data, Insights & AI

Director, Data, Insights & AI at Keypath Education

Keypath Education is a global EdTech company that partners with leading universities to deliver online programs addressing real-world social and economic challenges. Recognized as a Best Place to Work in Australia by WRK+ (2021 to 2024), Keypath Education prioritizes its people and offers flexible work arrangements.

Work Arrangement

At Keypath Education Australia, flexibility is a core strength. Employees can choose to work from home, in the office, or a hybrid model. This role welcomes applications from candidates located anywhere in Australia, provided they have a strong, reliable internet connection. Please note that only candidates residing in Australia with full working rights will be eligible for consideration.

About the Role

The Director, Data, Insights & AI is a senior enterprise leader tasked with defining and executing Keypath’s data, insights, and AI strategy. This pivotal role ensures that analytics, intelligence, and AI-enabled decisioning are deeply embedded across critical functions such as Marketing, Sales, Student Success, Product, and Strategy. The primary goal is to drive growth, enhance partner value, and achieve market differentiation. You will lead an enterprise Centre of Excellence focused on transforming data into commercial outcomes, accelerating short-term performance while building long-term competitive advantage.

Key Accountabilities

• Enterprise Strategy & Prioritisation: Own the Data, Insights & AI strategy and roadmap, ensuring alignment with company growth priorities. Convert strategic goals into a value-led, sequenced portfolio with clear success metrics. Act as the single owner for analytics, research, and AI initiative prioritisation.
• Advanced Analytics & AI Enablement: Lead the development of predictive models and advanced analytics across the entire student lifecycle. Build and oversee a pipeline of AI use cases, from rapid tests to scaled solutions. Embed AI-driven insights directly into business workflows and decision forums. Ensure responsible AI governance in partnership with IT, Security, and Legal teams.
• Commercial Performance Enablement: Own enterprise performance frameworks across acquisition, enrolment, and progression. Translate analytics into clear, actionable strategies that strengthen marketing, sales, and student outcomes. Partner closely with Growth and Student Success teams to embed insights into daily operations. Accelerate the synthesis of market and performance data using AI-enabled pattern detection.
• Market Intelligence, Research & VOC: Build proprietary market intelligence assets that elevate partner value and Keypath’s market leadership. Lead market intelligence capabilities by combining internal data, Voice of Customer (VOC) feedback, primary research, and external market signals. Oversee primary research, segmentation, and insight activation across the business. Shape market narratives and partner value propositions grounded in deep insight.
• Data Platform, Products & Governance: Co-own the data platform strategy with IT, including leveraging Microsoft Fabric and a modern data stack. Steward data products, semantic models, KPIs, and certified Power BI assets. Lead data governance, quality, and stewardship practices to ensure trusted insights.
• Leadership & Capability Development: Lead a high-performing Data & Insights team with strong commercial acumen and storytelling capabilities. Set analytical and narrative standards for the organisation. Champion data literacy uplift and evidence-based decision-making across Keypath.

Essential Requirements

Education

• Bachelor’s degree in a quantitative field (Analytics, Data Science, Statistics, Economics, Finance, Maths, etc.).
• Postgraduate qualifications in analytics/data science/AI are beneficial.

Experience & Capabilities

• 15+ years of senior leadership experience in data, analytics, and insights with proven commercial impact.
• Demonstrated success in building or transforming enterprise analytics capabilities.
• Strong track record operationalising predictive models and AI within daily workflows.
• Deep partnership experience with Marketing, Sales, and Growth teams.
• Strong collaboration with Data Engineering/IT on modern data platforms.
• Experienced in influencing executives and driving change in decision-making culture.
• B2B2C or partner-driven business model experience desirable; EdTech advantageous.
• Proven data governance and ethical AI expertise.
• Strong understanding of modern data stack; experience with Microsoft Fabric, Snowflake, BigQuery, SQL, Python, and Power BI preferred.

Skills & Attributes

• Strategic and commercial thinker with a strong value mindset.
• Enterprise leadership across complex stakeholder groups.
• Change leader with strong adoption and enablement capability.
• Exceptional analytic storytelling and executive communication skills.
• Action-oriented, pragmatic, and comfortable with pace.
• Strong ethics, governance mindset, and AI literacy.
• Advanced financial modelling, forecasting, and scenario modelling skills.
• High proficiency in Power BI and SQL.

Unique Requirements

• Ability to operate across multiple time zones and business units.
• Comfortable in a fast-paced, evolving environment.
• Occasional travel may be required.

Benefits and Rewards

• Opportunity to work in office, hybrid or remote.
• All the necessary equipment for success.
• Internet Allowance for remote work.
• Paid Mental Health days for your well-being.
• Access to LinkedIn Learning.
• Learning Labs designed to promote L&D.
• Toolkits for Digital Health and Mental Health support.
• Employee led programs such as Culture Club, Team Green, Sustainability and more.
• Company events and activities run in office and remotely.

Why Keypath?

• Embrace Your Authentic Self: A supportive culture recognized as a top workplace (Ranked #6 on 2024 the Best Places to Work Australia©).
• Global EdTech Leader: Join an industry on the rise.
• Continuous Growth: Upskill through discounted study opportunities.
• Transform the World: Contribute to upskilling and reskilling globally.
• Make an Impact: Help solve future economic and social challenges.

Join Keypath and make a difference. We welcome applicants from diverse backgrounds and offer inclusive support throughout the recruitment process.

Apply now to unlock your potential with Keypath!

Preferred applicants may be required to complete a police check and other pre-employment checks.

Key skills/competency

• Data Strategy
• AI Strategy
• Predictive Analytics
• Data Governance
• Commercial Performance
• Executive Leadership
• Power BI
• SQL
• Python
• Modern Data Stack