Kendall Ford Service Advisor

@ Kendall Auto Group

About Kendall Ford Service Advisor

Kendall Auto Group, one of the largest family owned and operated dealers in the Pacific Northwest, is seeking a Service Advisor at Kendall Ford of Bozeman. This is a fast-paced role within a highly interactive service department that caters to a large, loyal customer base.

Benefits & Compensation

• Competitive pay plan with no cap on earnings – potential to earn up to $100,000 plus!
• Substantial bonus program
• Career path development opportunities
• Competitive Paid Time Off & Paid Personal Leave
• Discounts on parts, service and vehicle purchases for you and your family
• Medical, Dental, Vision, Life insurance and 401(k) with Fidelity
• Accident and Illness supplemental plans

Role Responsibilities

The Kendall Ford Service Advisor will interface with customers, technicians, and salespersons to:

• Identify and sell vehicle repairs and maintenance services
• Verify work accuracy and proper diagnosis
• Research vehicle history and offer educated recommendations
• Input and maintain detailed customer information
• Efficiently schedule service appointments and communicate via telephone, email, and chat systems

Job Requirements

Preferred candidates will have at least 2 years of service writing experience, a valid driver’s license with a good driving record, and a sound knowledge of automobile repair and maintenance. High-level customer service skills, strong work ethics, excellent time management, and effective communication are essential.

Work Environment

The role is primarily indoors, involving computer work, some standing/walking, and frequent telephone use throughout the work shift.

Key skills/competency

• Kendall Ford Service Advisor
• Customer Service
• Automobile Repair
• Service Writing
• Time Management
• Communication
• Sales
• Scheduling
• Teamwork
• Attention to Detail