Instructional Designer
@ Kaseya

Miami, FL
$90,000
On Site
Full Time
Posted 1 day ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXX****** @kaseya.com
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Job Details

About Kaseya

Kaseya is the leading global provider of unified IT and security management software for MSPs and internal IT teams. Our mission is to empower IT professionals to efficiently manage and secure their IT environments for growth and innovation.

Position Overview

The Instructional Designer designs, develops, and implements engaging learning experiences for Kaseya employees and customers. This role uses adult learning theory, instructional design methodologies, and technology to create high-quality training content that drives knowledge retention and performance improvement.

Key Responsibilities

  • Collaborate with subject matter experts to assess training needs and define learning objectives.
  • Design and develop e-learning modules, ILT, webinars, and blended solutions.
  • Utilize instructional design models such as ADDIE and SAM.
  • Develop storyboards, scripts, interactive learning activities, and assessments.
  • Ensure all materials align with Kaseya brand standards and measure training effectiveness.
  • Support LMS administration and stay current with design trends.

Qualifications

  • Bachelor’s degree in Instructional Design, Education, or related field (Master’s preferred).
  • 3–5 years of instructional design experience in technology or SaaS environments.
  • Proficiency with e-learning tools like Articulate Storyline, Captivate, or Camtasia.
  • Experience with LMS platforms such as Docebo or Cornerstone.
  • Strong understanding of adult learning principles and curriculum development.

Preferred Skills & Additional Information

  • Familiarity with IT software, SaaS products, and graphic design.
  • Experience in video production and editing.
  • Competitive compensation with bonus opportunities and comprehensive benefits.
  • A fast-paced, performance-based culture with global growth opportunities.

Key Skills/Competency

  • Instructional Design
  • Adult Learning
  • E-learning
  • Curriculum Development
  • Training Programs
  • Storyboarding
  • ADDIE
  • Webinars
  • LMS Administration
  • Content Development
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How to Get Hired at Kaseya

🎯 Tips for Getting Hired

  • Research Kaseya's culture: Understand their mission and values.
  • Customize your resume: Highlight instructional design and tech skills.
  • Showcase your portfolio: Present e-learning modules and storyboards.
  • Prepare for interviews: Review design models and LMS experience.

📝 Interview Preparation Advice

Technical Preparation

Review ADDIE and SAM methodologies.
Practice e-learning software like Storyline.
Update LMS administration skills.
Study interactive course design tools.

Behavioral Questions

Describe a time you solved design challenges.
How do you handle feedback on projects?
Share an experience managing multiple deadlines.
Explain collaboration with subject matter experts.

Frequently Asked Questions