OR1 Resource Capacity and Scheduling Manager
KARL STORZ North America · United States
- Hybrid
- Full-time
- $110,000 / year
- United States
Job highlights
- Drive workforce strategy for $100M+ operation.
- Align supply with national demand across teams.
- Identify and solve capacity risks proactively.
- Build and optimize workforce planning systems.
- Manage third-party resources for scalability.
About the role
About KARL STORZ
From the operating room to clinics—and everywhere in between—KARL STORZ North America (KSNA) is a global leader in medical technology and advanced visualization solutions. We design innovative systems that empower physicians to make informed clinical decisions and improve patient outcomes worldwide.
As a family-owned company with over 80 years of innovation, we are driven by precision, performance, and purpose. With more than 8,500 employees globally and 2,400 across North America, our impact extends far beyond devices—it’s about advancing care and changing lives.
About The Role
At the heart of our business is a simple but critical mission: getting the right people, with the right skills, in the right place—at exactly the right time. As our Workforce Planning Practice Leader, you’ll drive the strategy behind a $100M+ operation, turning data into decisions that power seamless installations, exceptional service, and outstanding customer experiences nationwide. This is a high-impact role where you’ll partner across teams, anticipate demand, solve complex capacity challenges, and build the systems that keep everything running smoothly—even under pressure. If you thrive on solving complex puzzles, influencing outcomes, and making a measurable difference every day, you’ll feel right at home here.
What You’ll Do
- Align workforce supply with demand across the country
- Lead forecast reviews and turn insights into action
- Identify capacity risks early—and solve them fast
- Partner cross-functionally to deliver exceptional customer outcomes
- Build and optimize workforce planning systems, tools, and processes
- Manage 3rd-party resource strategy to scale efficiently
What You Bring
- 3–5+ years in workforce planning, operations, or program management
- Strong analytical mindset with a passion for process improvement
- Ability to thrive under pressure and manage competing priorities
- Exceptional collaboration and communication skills
- Curiosity, ownership, and a drive to challenge the status quo
Bonus Points
- Experience in healthcare or medical devices
- Certifications (Six Sigma, PMP, Workforce Planning, Analytics)
Why KARL STORZ?
At KARL STORZ, you won’t just support commercialization, you’ll shape it. Your work will directly influence how innovative technologies reach clinicians and improve patient care.
If you’re ready to lead a critical growth function and redefine what excellence looks like in customer evaluation, we’d love to connect.
Key skills/competency
- Resource Capacity Planning
- Workforce Scheduling
- Operations Management
- Program Management
- Analytical Skills
- Process Improvement
- Cross-functional Collaboration
- Demand Forecasting
- Capacity Management
- Healthcare Technology
Skills & topics
- Resource Capacity and Scheduling Manager
- Workforce Planning
- Operations Management
- Program Management
- Scheduling
- Capacity Planning
- Demand Forecasting
- Resource Management
- Healthcare Operations
- Medical Devices
How to get hired
- Customize your resume: Highlight your experience in workforce planning, operations, and program management, emphasizing your analytical skills and process improvement passion.
- Tailor your application: Clearly articulate how your skills in managing competing priorities and driving outcomes align with KARL STORZ's mission to improve patient care.
- Prepare for interviews: Be ready to discuss specific examples of how you've solved complex capacity challenges and collaborated cross-functionally.
- Showcase your drive: Demonstrate your curiosity, ownership, and willingness to challenge the status quo in your responses.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key responsibilities of the Resource Capacity and Scheduling Manager at KARL STORZ North America?
- The Resource Capacity and Scheduling Manager at KARL STORZ North America will be responsible for aligning workforce supply with demand across the country, leading forecast reviews, identifying and resolving capacity risks, partnering cross-functionally for customer outcomes, and optimizing workforce planning systems and processes. They will also manage third-party resource strategy.
- What qualifications are essential for the Resource Capacity and Scheduling Manager role at KARL STORZ North America?
- Essential qualifications include 3-5+ years in workforce planning, operations, or program management, a strong analytical mindset with a passion for process improvement, the ability to thrive under pressure, and exceptional collaboration and communication skills. Curiosity and a drive to challenge the status quo are also highly valued.
- Does KARL STORZ North America prefer candidates with specific certifications for the Resource Capacity and Scheduling Manager position?
- While not strictly required, bonus points are given for certifications such as Six Sigma, PMP, Workforce Planning, or Analytics. These demonstrate a commitment to professional development in relevant fields.
- What is the primary mission of KARL STORZ North America that this role supports?
- The primary mission is ensuring the right people with the right skills are in the right place at exactly the right time. This role directly supports this by managing the workforce planning and scheduling to ensure seamless installations, exceptional service, and outstanding customer experiences.
- How does the Resource Capacity and Scheduling Manager role at KARL STORZ contribute to patient care?
- By ensuring efficient operations and optimal resource allocation, this role indirectly contributes to patient care. It helps ensure that KARL STORZ's innovative medical technologies and advanced visualization solutions are available and supported effectively, enabling physicians to make better clinical decisions and improve patient outcomes.
- What is the scale of the operation managed by the Workforce Planning Practice Leader at KARL STORZ North America?
- The Workforce Planning Practice Leader drives the strategy behind a $100M+ operation, indicating a significant financial and operational scope for this role within KARL STORZ North America.