Quality and Safety Oversight Specialist V, Heal...

@ Kaiser Permanente

Job Summary

This Quality and Safety Oversight Specialist V role at Kaiser Permanente partners with the Board of Directors in overseeing systems to monitor and ensure quality care across the continuum of care. The role serves as a point of escalation for complex quality improvement issues and works to maintain the integrity of credentialing, privileging, and compliance processes.

Key Responsibilities include:

• Partnering with leadership to monitor quality systems.
• Providing technical advice on quality improvement and regulatory compliance.
• Managing grievance processes and patient safety initiatives.
• Conducting epidemiological research on infection control.
• Developing risk management and data management programs.

Essential Duties:

• Promote learning and provide actionable feedback across teams.
• Oversee business-specific projects and ensure compliance with policies.
• Consult on clinical quality improvement processes and regulations.
• Develop work plans, delegate resources, and monitor critical quality metrics.
• Coordinate with external evaluators and manage regulatory audits.
• Research corrective action plans and analyze patient care processes.

Additional Responsibilities:

• Develop and monitor systems to report safety hazards.
• Provide consultation for new clinical quality programs.
• Conduct complex root cause analysis and failure mode studies.
• Serve as subject matter expert to mentor junior team members.

Minimum Qualifications:

• Minimum three years of leadership experience.
• Experience with databases, spreadsheets and training programs.
• Four years in a clinical setting or health care administration.
• Bachelor's degree in a related field plus additional healthcare experience.

Additional Requirements: Business Process Improvement, Risk Management, Compliance, Healthcare Data Analytics, Project Management, and Quality Improvement skills are essential.

Key skills/competency

Quality Improvement, Risk Management, Compliance, Data Analytics, Clinical Oversight, Regulation, Auditing, Project Management, Training, Patient Safety.