System and Process Project Manager
KACE Company · United States
- Hybrid
- Full-time
- $115,000 / year
- United States
Job highlights
- Manage NamUs system functionality and enhancements.
- Liaise between users, engineers, and government.
- Oversee database testing and performance.
- Ensure data security and compliance.
- Contribute to national safety and security.
About the role
System and Process Project Manager
KACE is seeking a passionate and purpose-driven System and Process Project Manager to join our team. This role is critical in managing the functionality, performance, integration, security, and enhancement of the NamUs information system. You will serve as the operational liaison between users, program staff, software engineers, and government stakeholders.
About KACE
At KACE, we believe in making a difference. Our team of talented professionals works on critical projects that shape the nation’s safety, security, and quality of life. We foster a culture that is purpose-driven, forward-thinking, open-minded, trustworthy, and invested. We are proud to be certified as a Great Place to Work, reflecting our commitment to an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. Join us and contribute to The KACE Way!
Job Summary
The System and Process Project Manager will oversee the NamUs information system, ensuring its optimal functionality, performance, integration, security, and continuous enhancement. This role involves acting as a key liaison between various stakeholders to align system capabilities with operational goals.
Essential Functions And Responsibilities
- Oversee the functionality, integration, and performance testing of the NamUs database to meet programmatic requirements.
- Maintain a list of system enhancements and modifications, conduct system audits, and monitor overall system performance.
- Track system functionality, assess user-reported issues, and recommend future enhancements.
- Serve as a liaison between internal teams, software engineers, and external agencies.
- Manage information sharing within the database, review FOIA requests, capture database metrics, and oversee database imports.
Minimum Qualifications & Skills
- Master’s Degree in Criminal Justice, Computer Science, or related field.
- Minimum 5 years of work experience in database management, system administration, or IT project management, preferably in criminal justice, forensic, or public safety.
- Minimum 4 years of work experience in functional and performance testing of database systems.
- Certification in Data Privacy or Information Security is highly desirable.
- In-depth knowledge of ISO standards and forensic QA protocols.
- Ability to conduct internal audits and manage corrective actions.
- Strong analytical and documentation skills.
- Understanding of regulatory compliance in forensic environments.
- Ability to train and guide staff on QA best practices.
- Excellent problem-solving and decision-making skills.
- Collaboration and communication across multidisciplinary teams.
Clearance
A Moderate Risk Background Investigation (MBI) is required. Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.
Security Requirements/Background Investigation Requirements
- Must be a U.S. Citizen.
- Residency requirement: 3 consecutive years in the last 5 years.
- Successfully passing a background investigation including drug screening.
Physical Requirements/Working Conditions
This role allows for alternate sitting or standing. Mobility is required to attend meetings. Minimal climbing, stooping, or kneeling (0-10%). Lifting/pulling/pushing is minimal (0-10%). Must be able to type at 55 wpm and enter data into a computer 100% of the time. Prolonged periods of sitting are expected.
Key skills/competency
- System Project Management
- Process Improvement
- Database Management
- IT Project Management
- System Integration
- Performance Testing
- Data Privacy
- Information Security
- Regulatory Compliance
- Quality Assurance
Skills & topics
- System Project Manager
- Process Project Manager
- IT Project Management
- Database Management
- System Administration
- Criminal Justice IT
- Public Safety Systems
- Information Security
- Data Privacy
- Forensic QA
- ISO Standards
- Remote Jobs
- Full-time
How to get hired
- Tailor your resume: Highlight database management, system administration, and IT project management experience, emphasizing criminal justice or public safety environments.
- Showcase testing expertise: Detail your functional and performance testing experience with database systems.
- Emphasize security and compliance: Mention any Data Privacy or Information Security certifications and your understanding of forensic QA protocols and regulatory compliance.
- Demonstrate collaboration skills: Provide examples of effective communication and collaboration with multidisciplinary teams.
- Research KACE: Understand The KACE Way, their values, and their commitment to being a Great Place to Work.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the System and Process Project Manager role at KACE?
- The primary focus is managing the functionality, performance, integration, security, and enhancement of the NamUs information system, acting as a key liaison between users, developers, and stakeholders.
- Is this a remote position, and what is the expected travel for the System and Process Project Manager?
- Yes, this is a remote position nationwide. Travel is expected to be up to 20%.
- What qualifications are essential for the System and Process Project Manager role at KACE?
- Essential qualifications include a Master's degree in a related field, at least 5 years of IT project management or database experience, and 4 years of database system testing experience. Knowledge of ISO standards and forensic QA is also important.
- What type of background investigation is required for this KACE position?
- A Moderate Risk Background Investigation (MBI) is required, which includes a government background investigation and potentially meeting eligibility for classified information access.
- Does KACE require specific certifications for the System and Process Project Manager role?
- While not strictly required, a Certification in Data Privacy or Information Security is highly desirable for this role at KACE.
- How does KACE foster a positive work environment for its employees?
- KACE fosters a positive environment by prioritizing professional growth, celebrating achievements, encouraging collaboration, and creating an inclusive, supportive workplace, as evidenced by their Great Place to Work certification.
- What are the core values of KACE, referred to as 'The KACE Way'?
- The KACE Way encompasses being purpose-driven, forward-focused, open-minded, trustworthy, and invested, reflecting their commitment to employees, customers, and communities.
- What is the salary range for the System and Process Project Manager position at KACE?
- The salary range for this full-time position is $110,000 to $120,000 annually.