Campaign Operations Analyst

@ Justworks

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment with great benefits, wellness programs, company retreats, and opportunities to learn from startup community leaders. We help businesses get off the ground by solving HR issues and iterating data-driven solutions.

Our Values

If you fit with our culture of camaraderie, openness, grit, integrity, and simplicity, you’ll thrive here.

Who You Are

The Marketing Operations team at Justworks is seeking a dynamic and experienced Campaign Operations Analyst to seamlessly execute and optimize omni-channel marketing campaigns. This role involves building, executing, and tracking campaigns across email, SMS, in-app, and more, collaborating with various marketing teams, and leveraging multiple marketing technologies.

Your Success Profile

• Oversee multi-channel campaign execution including email, SMS, and in-app communications.
• Collaborate with Lifecycle Marketing to ensure campaign integration and transparency.
• Develop campaign workflows, approval, and measurement processes.
• Utilize marketing automation platforms, event platforms, CRM, and CDPs.
• Leverage A/B testing, multivariate testing, and personalization techniques.
• Conduct user interviews and define SLAs with clear intake architecture.
• Facilitate cross-team collaboration to streamline campaign execution.

How You Will Do Your Work

You will apply business insight, functional expertise, creative thinking, effective teamwork, nimble learning, and networking skills to drive successful campaign operations.

Qualifications

• Bachelor’s degree or equivalent work experience
• 2-3 years in a marketing role (operations, lifecycle, digital, demand generation)
• Proficiency in marketing automation systems (e.g., Pardot, Marketo, Hubspot, Eloqua, Customer.io)
• Experience with Salesforce.com and managing multiple marketing platforms
• Ability to maintain data hygiene and manage multiple projects in a fast-paced environment
• SaaS experience is a plus

Compensation & Additional Information

The base wage range for the New York City office is targeted at $86,000.00 to $94,600.00 per year. Actual compensation is based on factors such as skill set, experience, and work location. Justworks offers a Total Rewards Philosophy, comprehensive benefits, and a commitment to diversity and inclusion.

Diversity at Justworks

Justworks values diversity in identity, culture, and experiences. We are committed to an inclusive work environment and provide necessary accommodations for candidates and employees.

Contact

For reasonable accommodations, please reach out at accommodations@justworks.com.

Key skills/competency

• Campaign Execution
• Marketing Automation
• Data Analysis
• Workflow Development
• Cross-team Collaboration
• A/B Testing
• CRM Systems
• Project Management
• Technical Expertise
• Communication