Sales Engineer
JustFOIA · United States
- Hybrid
- Full-time
- $100,000 / year
- United States
Job highlights
- Partner with sales for technical solutions.
- Bridge client needs and internal teams.
- Create SOWs and RFP responses.
- Act as product and technical SME.
- Remote role with travel opportunities.
About the role
About Us
JustFOIA, an MCCi brand, is a records request software solution. From the beginning, JustFOIA was built for government agencies and continues to evolve based on valuable client feedback. Our mantra is to continuously “Build the Most Powerful and Easy-to-Use Records Request Software.” Together with MCCi, our solutions suite and commitment to client delight enable us to positively impact the lives of our clients and those they serve.
About the role
We are seeking a Sales Engineer to partner with our sales team, ensuring client needs are translated into the right technical solutions. This role requires strong communication, technical aptitude and a consultative approach to problem-solving. This is a remote position with up to 15% travel for events, onboarding and client presentations.
What you'll do
- Partner with Account Executives on deals, providing technical support, discovery, and product demonstrations.
- Serve as the liaison between Sales and internal stakeholders (Implementation, Product, Security) for client success.
- Take ownership of Scope of Work (SOW) documents, technical/security questionnaires, and RFP technical responses.
- Translate client requirements into actionable insights for internal teams and product development.
- Build, document, and refine solutioning processes and support materials.
- Own product demonstration processes and training.
- Act as the subject matter expert (SME) for Sales on solution and technical matters.
- Test and validate new product features and releases.
What you'll need to be successful
Core Competencies
- Polished presentation skills: confident in both online and in-person settings.
- Exceptional communication: strong verbal and written skills to engage stakeholders at every level.
- Problem-solver: skilled at troubleshooting and delivering win-win solutions.
- Highly organized: excellent prioritization and time-management in a fast-paced, high-growth environment.
- Technical aptitude: able to speak the client’s language and translate needs across teams.
- Consultative mindset: solution-oriented with a strategic approach to client success.
Preferred Experience
- Sales Experience: 2+ years of experience in SaaS, consulting, pre-sales support or solution engineering.
- Government Sector Knowledge: Familiarity with the public sector and how government agencies evaluate a solution.
- Experience working with a CRM (HubSpot), Microsoft (Teams, PowerPoint, etc.).
Additional Skills and Attributes
- Strategic Solutioning: Ability to align a client’s requirements, challenges and desired outcomes with the right technical solution.
- Security Expertise: Familiarity with compliance and security standards: SOC 2, CJIS, GovRAMP, HIPAA, FedRAMP, etc.
- Compliance Knowledge: Ability to explain and discuss security controls with clients and translate compliance requirements.
- Collaboration: Experience working cross-functionally with Implementation, Product, Development and Security for deal assistance and solution growth.
- Communication: Exceptional presentation and communication skills, with the ability to engage stakeholders at all levels, both internally and externally.
- Results-Driven: Track record of consistently exceeding KPI goals in competitive and high-pressure environments.
- Adaptability: Experience navigating and thriving in rapidly changing, fast-paced business environments.
- Cultural Fit: Demonstrated embodiment of the company’s culture code, values, and leadership philosophy.
What you can expect from us
We really ARE more than a company! We have a passion for growth and hitting goals, but we want to do it together as a team and enjoy the ride as we go. WE ARE APPROACHABLE. Want to talk to a member of management or leadership, walk up and say hi. WE TRUST YOU. We don’t have a million rules because we believe you will embrace our Culture Code and make good decisions. WE EMBRACE TECHNOLOGY! We love it, sell it, support it, use it, and need it. WE DRESS COMFORTABLY. We need you to work hard, not wear a tie. WE ARE KIND. Being kind, forgiving, empathetic, and respectful can change your life and everyone around you. WE ENJOY OUR TEAM. Use your webcam, collaborate, build relationships, and recognize others for doing a great job. You work a lot; make the most of your time here. WE VIRTUALIZE EVERYTHING. We strive for 100% inclusion of our remote teammates. JustFOIA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Key skills/competency
- Sales Engineering
- Technical Solutions
- Product Demonstrations
- Client Requirements
- SOW Documents
- RFP Responses
- Security Compliance
- SaaS Sales
- Government Sector
- CRM Software
Skills & topics
- Sales Engineer
- SaaS
- Government Software
- Technical Sales
- Solution Engineering
- Pre-sales
- CRM
- HubSpot
- Client Relationship Management
- Product Demonstration
- Remote Work
How to get hired
- Tailor your resume: Highlight SaaS sales engineering, government sector knowledge, and CRM experience.
- Craft a strong cover letter: Emphasize your consultative approach and problem-solving skills.
- Prepare for technical questions: Be ready to discuss solutions, security, and compliance.
- Showcase communication skills: Demonstrate your ability to present and engage stakeholders.
- Research JustFOIA: Understand their mission and client-focused approach.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Sales Engineer role at JustFOIA?
- The Sales Engineer position at JustFOIA is a remote role, allowing you to work from home. There is an expectation of up to 15% travel for events, onboarding, and client presentations.
- What technical skills are most important for a Sales Engineer at JustFOIA?
- Key technical skills include strategic solutioning, understanding security and compliance standards (SOC 2, CJIS, etc.), and experience with CRMs like HubSpot. Strong aptitude for translating client needs into technical solutions is crucial.
- Does JustFOIA prefer candidates with government sector experience for the Sales Engineer role?
- Yes, familiarity with the public sector and how government agencies evaluate solutions is preferred. This knowledge helps in effectively tailoring technical solutions to government clients.
- How does JustFOIA ensure inclusion for remote employees in the Sales Engineer position?
- JustFOIA emphasizes virtualizing everything and strives for 100% inclusion of remote teammates through collaboration tools and fostering team relationships.
- What kind of support can a Sales Engineer expect from JustFOIA's internal teams?
- Sales Engineers act as liaisons between Sales and internal stakeholders like Implementation, Product, and Security, ensuring client success through cross-functional collaboration.
- Is experience with specific CRMs or software required for the Sales Engineer job?
- Experience working with a CRM like HubSpot and Microsoft products (Teams, PowerPoint) is preferred for the Sales Engineer role at JustFOIA.
- What are the core competencies JustFOIA looks for in a Sales Engineer?
- JustFOIA seeks individuals with polished presentation skills, exceptional communication, strong problem-solving abilities, high organization, technical aptitude, and a consultative mindset.