Senior Product Associate, Digital AI
JPMorganChase
Job Overview
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Job Description
Job Description: Senior Product Associate, Digital AI at JPMorganChase
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate, Digital AI in Chase Digital, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact in delivering AI-powered experiences. You will be supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job Responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
- Considers and plans for upstream and downstream implications of new product features on the overall product experience.
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle.
- Writes the requirements, epics, and user stories to support product development.
Required Qualifications, Capabilities, And Skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area.
- Proficient knowledge of the product development life cycle.
- Experience in product life cycle activities including discovery, defining and writing requirements.
- Demonstrated experience partnering closely with Technology to deliver consumer-facing experiences.
- Developing knowledge of data analytics and data literacy.
Preferred Qualifications, Capabilities, And Skills
- Experience developing strategy and/or roadmap for AI-powered consumer experiences.
- Demonstrated prior experience working in a highly matrixed, complex organization.
About Chase Digital
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.
Key skills/competency
- Product Management
- AI-powered Experiences
- User Research
- Product Development Life Cycle
- Market Analysis
- Data Analytics
- Requirement Gathering
- Consumer-facing Products
- Cross-functional Collaboration
- Strategic Roadmap
How to Get Hired at JPMorganChase
- Research JPMorganChase's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Highlight product management, AI, and financial services experience.
- Showcase AI product expertise: Emphasize experience with AI-powered consumer experiences and data.
- Prepare for behavioral questions: Demonstrate collaboration, problem-solving, and impact in matrixed environments.
- Network within Chase Digital: Connect with current employees to gain insights and express interest.
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