Senior Content Design Associate
@ JPMorganChase

New York, NY
$150,000
On Site
Full Time
Posted 14 hours ago

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XXXXXXXXXX XXXXXXXXX XXXXXXXXXX******* @jpmorganchase.com
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Job Details

Overview

Join our team at JPMorganChase and make a significant impact through innovative content design. As a Senior Content Design Associate in Commerce Payments, you will shape customer experiences and build customer confidence across our products and services.

Role Responsibilities

You will:

  • Develop and implement content strategies aligned with UX principles.
  • Collaborate with cross-functional teams for cohesive product content.
  • Create content taxonomies and improve content organization.
  • Adopt the brand voice to produce clear and engaging communication.
  • Analyze metrics and make data-driven recommendations.
  • Manage stakeholder presentations and approvals for timely delivery.

Required Qualifications

Include 3+ years of experience in content design or equivalent expertise in editing and writing for digital platforms, experience in creating content architectures, and applying accessibility guidelines.

Preferred Qualifications

Experience with Figma, Jira, and LLM tools, strong grasp of AP style, and proven ability in increasing workflow/process efficiency.

About JPMorganChase

As a leading financial services firm, JPMorganChase is committed to creating engaged, lifelong relationships with its customers while delivering innovative financial solutions. The role comes with a competitive total rewards package including base salary, potential commission-based pay, and a range of benefits.

Key Skills/Competency

  • Content Strategy
  • User Experience
  • Content Architecture
  • Collaboration
  • Data-driven
  • Accessibility
  • Iterative Design
  • Brand Voice
  • Stakeholder Management
  • Digital Products
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How to Get Hired at JPMorganChase

🎯 Tips for Getting Hired

  • Customize your resume: Tailor content design accomplishments clearly.
  • Highlight UX expertise: Emphasize digital product experience.
  • Prepare portfolio: Showcase content strategy projects.
  • Research JPMorganChase: Understand company culture and values.

📝 Interview Preparation Advice

Technical Preparation

Review design tools like Figma and Jira.
Study current content design best practices.
Analyze digital UX case studies.
Refine data analysis on content metrics.

Behavioral Questions

Discuss collaboration in cross-functional teams.
Explain problem-solving in design challenges.
Describe managing feedback from stakeholders.
Illustrate adapting to new design standards.

Frequently Asked Questions