Senior Client Service Account Associate @ JPMorganChase
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Overview
Do you love managing a large portfolio of clients? Join our team as a Senior Client Service Account Associate at JPMorganChase. In this role, you will directly service a portfolio of large corporate or financial institution clients, helping them effectively utilize Payments Products and Services.
Job Responsibilities
- Act as a key advisor to clients, providing decision-making consultation.
- Serve as the central point of resolution and escalation for service issues.
- Identify product/service gaps and development opportunities in Treasury Services.
- Recommend product enhancements and participate in service delivery plans.
- Communicate complex ideas and client issues with confidence.
- Ensure clients comply with risk policies and educate on regulatory changes.
Required Qualifications & Skills
- Minimum 3 years industry/functional experience.
- Understanding of core Treasury Services products.
- Strong oral and written communication skills.
- Ability to manage time in a fast-paced environment.
- Collaborative approach with internal colleagues and external clients.
- Sound judgment with risk evaluation.
- Flexibility to work varied hours using virtual connectivity tools.
About JPMorganChase
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions globally. With a history spanning over 200 years, the firm is a leader in investment banking, consumer banking, commercial banking, financial transaction processing, and asset management.
The company offers a competitive total rewards package which may include base salary, commission-based pay, discretionary incentive compensation, comprehensive benefits, and various employee support programs.
Key skills/competency
- Client Management
- Account Servicing
- Treasury Services
- Payments
- Risk Management
- Regulatory Compliance
- Communication
- Advisory
- Problem Resolution
- Time Management
How to Get Hired at JPMorganChase
🎯 Tips for Getting Hired
- Customize your resume: Tailor for client service and treasury roles.
- Highlight relevant experience: Emphasize treasury services expertise.
- Study JPMorganChase: Research company values and news.
- Practice interview scenarios: Prepare for service and risk questions.