Senior Client Service Account Associate
@ JPMorganChase

Tempe, AZ
$120,000
On Site
Full Time
Posted 23 days ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXXX****** @jpmorganchase.com
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Job Details

Overview

Do you love managing a large portfolio of clients? Join our team as a Senior Client Service Account Associate at JPMorganChase. In this role, you will directly service a portfolio of large corporate or financial institution clients, helping them effectively utilize Payments Products and Services.

Job Responsibilities

  • Act as a key advisor to clients, providing decision-making consultation.
  • Serve as the central point of resolution and escalation for service issues.
  • Identify product/service gaps and development opportunities in Treasury Services.
  • Recommend product enhancements and participate in service delivery plans.
  • Communicate complex ideas and client issues with confidence.
  • Ensure clients comply with risk policies and educate on regulatory changes.

Required Qualifications & Skills

  • Minimum 3 years industry/functional experience.
  • Understanding of core Treasury Services products.
  • Strong oral and written communication skills.
  • Ability to manage time in a fast-paced environment.
  • Collaborative approach with internal colleagues and external clients.
  • Sound judgment with risk evaluation.
  • Flexibility to work varied hours using virtual connectivity tools.

About JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions globally. With a history spanning over 200 years, the firm is a leader in investment banking, consumer banking, commercial banking, financial transaction processing, and asset management.

The company offers a competitive total rewards package which may include base salary, commission-based pay, discretionary incentive compensation, comprehensive benefits, and various employee support programs.

Key skills/competency

  • Client Management
  • Account Servicing
  • Treasury Services
  • Payments
  • Risk Management
  • Regulatory Compliance
  • Communication
  • Advisory
  • Problem Resolution
  • Time Management
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How to Get Hired at JPMorganChase

🎯 Tips for Getting Hired

  • Customize your resume: Tailor for client service and treasury roles.
  • Highlight relevant experience: Emphasize treasury services expertise.
  • Study JPMorganChase: Research company values and news.
  • Practice interview scenarios: Prepare for service and risk questions.

📝 Interview Preparation Advice

Technical Preparation

Review treasury systems and payments platforms.
Familiarize with virtual connectivity tools.
Brush up on risk and compliance software.
Update knowledge on financial regulations.

Behavioral Questions

Describe a time managing difficult client issues.
Explain handling high-pressure situations calmly.
Discuss teamwork during conflicting priorities.
Share examples of effective risk decision-making.

Frequently Asked Questions