Senior Client Service Account Associate @ JPMorganChase
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About the Role
Do you love managing a large portfolio of clients? Join our team as a Senior Client Service Account Associate at JPMorganChase. In this role, you will serve as a key advisor to large corporate and financial institution clients, guiding them in leveraging Payments Products and Services for operational efficiency.
Job Responsibilities
- Advise clients with expert consultation and decision support.
- Act as central point of resolution and escalation for service issues.
- Identify product/service gaps and recommend development opportunities.
- Promote product enhancements and implement service delivery plans.
- Communicate complex ideas and client issues with confidence.
- Ensure compliance with risk policies and educate on regulatory changes.
Required Qualifications, Capabilities And Skills
- Minimum 3 years of relevant industry and/or functional experience.
- Understanding of core Treasury Services product sets.
- Excellent oral and written communication skills.
- Effective time management in a fast paced environment.
- Ability to partner with internal colleagues and external clients.
- Flexible working hours with virtual connectivity tools proficiency.
About JPMorganChase
JPMorganChase, one of the oldest financial institutions, provides innovative financial solutions under the J.P. Morgan and Chase brands. With over 200 years of heritage, the company is a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.
Benefits
Competitive total rewards package including base salary, commission-based pay, discretionary incentive compensation, and a range of benefits such as comprehensive health coverage, on-site wellness centers, retirement plans, backup childcare, tuition reimbursement, mental health support, and financial coaching.
Key skills/competency
- Client advisory
- Account management
- Treasury services
- Communication
- Risk compliance
- Service resolution
- Product knowledge
- Financial institutions
- Escalation management
- Virtual connectivity
How to Get Hired at JPMorganChase
🎯 Tips for Getting Hired
- Customize your resume: Highlight treasury and client advisory experience.
- Research JPMorganChase's culture: Explore their mission, values and news.
- Showcase soft skills: Emphasize communication and risk management.
- Prepare for technical questions: Understand treasury services deeply.