Job Overview
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Job Description
Project Manager - Insurance Center of Excellence
Join a dynamic team leading transformative initiatives that shape the future of our Insurance Center of Excellence. You will turn strategy into delivery, partner across teams, and drive outcomes that matter.
Job Summary
As a Program/Project Manager in the Insurance Center of Excellence, you will translate strategic objectives into executable roadmaps and lead end-to-end delivery across technology, operations, and business teams. You will drive measurable outcomes through strong governance, data-driven decision making, and disciplined execution. You will embed risk, compliance, and regulatory considerations throughout the lifecycle to enable sustainable, well-controlled change. You will foster a culture of continuous learning, innovation, and accountability.
Job Responsibilities
- Lead the transformation of strategic objectives into high-impact programs and project roadmaps.
- Manage end-to-end execution across scope, milestones, budget, risks/issues, dependencies, and benefits realization.
- Provide clear, timely status reporting and executive communication to senior stakeholders.
- Embed risk, compliance, and regulatory requirements throughout the delivery lifecycle.
- Coordinate governance forums and obtain required approvals to support sustainable remediation.
- Use data and analytics to monitor progress, perform root-cause analysis, and drive sustainable solutions.
- Define and track key performance indicators and adjust plans based on leading indicators and outcomes.
- Streamline cross-functional workflows to improve customer experience, operational efficiency, and control effectiveness.
- Partner with operations to align process design, controls, and service levels with delivery.
- Build, lead, and mentor teams; promote learning, innovation, and accountability.
- Facilitate stakeholder alignment, manage tradeoffs, and drive decisions across competing priorities.
Key skills/competency
- Project Management
- Program Management
- Risk Management
- Compliance
- Stakeholder Management
- Data Analysis
- Agile Methodologies
- Jira
- Azure DevOps
- Insurance Operations
How to Get Hired at JPMorganChase
- Tailor your resume: Highlight program/project management experience and cross-functional delivery successes, aligning with JPMorgan Chase's needs.
- Showcase relevant skills: Emphasize experience in scope, schedule, budget, risk management, and senior stakeholder communication.
- Quantify achievements: Use data and metrics to demonstrate your ability to drive outcomes and solve complex problems.
- Demonstrate domain knowledge: If applicable, highlight insurance industry experience and familiarity with risk/compliance frameworks.
- Prepare for interviews: Be ready to discuss your leadership approach, problem-solving skills, and how you foster team accountability.
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