Product Manager - Payments Digital & Design
JPMorganChase · Mumbai, Maharashtra, India
- On site
- Full-time
- $130,000 / year
- Mumbai, Maharashtra, India
Job highlights
- Lead product innovation for payment solutions.
- Manage end-to-end product lifecycle and strategy.
- Focus on client experience and value delivery.
- Collaborate across global, cross-functional teams.
- Utilize Agile methodology for product development.
About the role
Product Manager - Payments Digital & Design
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Access Digital & Design team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The Access® Digital & Design team has global responsibility for product management and sales support, an award-winning client facing cash management platform. Our digital solutions enable clients to connect and transact around the globe leveraging Online & Mobile, File Transmission, Integration and/or API options.Job Responsibilities
- Own the client’s end-to-end global online transaction initiation experience
- Interact with technology & business to better understand needs and identify opportunities for best in class solutions
- Lead product strategy, roadmap and feature sets with input from regional and line of business teams
- Lead feature delivery, partnering with technology, operations, service, risk, compliance and legal teams
- Manage aspects of the Product Development Lifecycle using an Agile methodology
- Collaborate with implementation, support, sales and marketing to rollout features globally
- Drive operational and client issues, to resolution, including client escalations where applicable.
- Demonstrate superior judgment to mitigate risk; foster an environment where risk/control issues are escalated and creative solutions are identified
Required Qualifications, Capabilities, And Skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Knowledge of cash management, particularly global transaction initiation across all pay methods and related clearing rules (NACHA, SWIFT, ISO, etc.)
- Successful track record of leading large-scale initiatives in a matrix environment
- Software development lifecycle with a strong experience in agile
- Highly collaborative, team focused working style
- Strong interpersonal skills and ability to work across disciplines
Preferred Qualifications, Capabilities, And Skills
- Demonstrated prior experience working in a highly matrixed, complex organization
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Key skills/competency- Product Management
- Payments
- Agile Methodology
- Product Strategy
- Roadmap Development
- Client Experience
- Cash Management
- Global Transactions
- Software Development Lifecycle
- Risk Management
Skills & topics
- Product Manager
- Payments
- Digital Products
- Agile
- Product Strategy
- Cash Management
- Financial Services
- JPMorgan Chase
- Product Development
- Global Transactions
How to get hired
- Tailor your resume: Highlight product management experience, payments knowledge, and agile proficiency.
- Showcase achievements: Quantify successes in leading large-scale initiatives and driving product launches.
- Demonstrate collaboration: Emphasize experience working in matrixed environments and across disciplines.
- Prepare for interviews: Be ready to discuss product strategy, client needs, and risk mitigation.
Technical preparation
Master cash management and transaction initiation.,Understand NACHA, SWIFT, and ISO clearing rules.,Gain deep knowledge of agile software development.,Familiarize with API and integration technologies.
Behavioral questions
Describe a product launch you led.,How do you prioritize product features?,How do you handle client escalations?,How do you manage risk in product development?
Frequently asked questions
- What is the primary focus of the Product Manager role at JPMorgan Chase?
- The Product Manager role at JPMorgan Chase focuses on innovating and managing new payment products within the Access Digital & Design team. This involves leading the end-to-end product lifecycle, acting as the voice of the customer, and ensuring the delivery of high-quality, profitable products that provide significant customer value.
- What experience is required for the Product Manager - Payments Digital & Design position?
- The role requires 5+ years of experience in product management or a relevant domain, with a strong understanding of cash management and global transaction initiation. Experience with agile methodologies and a successful track record in leading large-scale initiatives within a matrix environment are also essential.
- What does 'Access Digital & Design team' do at JPMorgan Chase?
- The Access Digital & Design team is responsible for product management and sales support for an award-winning client-facing cash management platform. They develop digital solutions that enable clients to connect and transact globally through various channels like Online & Mobile, File Transmission, Integration, and APIs.
- How does JPMorgan Chase approach diversity and inclusion for this Product Manager role?
- JPMorgan Chase is an equal opportunity employer that highly values diversity and inclusion. They do not discriminate based on protected attributes and make reasonable accommodations for religious practices, beliefs, mental health, or physical disability needs.
- What kind of technical skills are important for this Product Manager role?
- Key technical skills include knowledge of cash management, global transaction initiation across different payment methods, and understanding clearing rules like NACHA, SWIFT, and ISO. Experience with the software development lifecycle and agile methodologies is also critical.
- Can you explain the work environment for a Product Manager at JPMorgan Chase?
- The work environment is collaborative and team-focused, requiring strong interpersonal skills to work across disciplines. Product Managers operate within a matrixed, complex organization, managing various stakeholders to deliver innovative financial products.