Product Delivery Associate

Overview: Product Delivery Associate at JPMorganChase

As an Associate within the Product Delivery & Project Management team at JPMorganChase, you will provide advanced project support for large-scale product initiatives and independently manage smaller product & technology-related projects. Reporting to the Vice President of Product Delivery Project Management, you will collaborate with VPs and other senior leaders, applying your project management expertise to deliver product & technology solutions, resolve issues, and achieve critical business results. This role is ideal for professionals with a proven history of managing projects and a dedication to enhancing their project management skills, including pursuing a PMP certification if not already held. The Product Delivery Associate is expected to operate with a high degree of independence, proactively identifying and driving initiatives to successful completion.

Primary Responsibilities

• Provide advanced support to major product & technology programs and initiatives, including project planning, coordination, and execution across the product lifecycle.
• Independently manage smaller projects or complex workstreams, from initiation through launch and post-launch, with limited oversight.
• Develop and maintain product project documentation, including roadmaps, timelines, risk logs, JIRA deliverables, and status reports.
• Analyze business processes and customer needs, gather requirements, and document user stories to inform product & technology solutions and enhancements.
• Conduct data analysis to support product decision-making and measure project and product outcomes.
• Identify, track, and escalate product project risks and issues; drive resolution in partnership with stakeholders.
• Lead or coordinate user acceptance testing (UAT), product commercialization, and post-launch activities for assigned projects.
• Contribute to process improvement, automation, and innovation initiatives.
• Prepare and deliver clear project updates and presentations to stakeholders and management.
• Collaborate with cross-functional teams, including product, business, technology, and design groups, to achieve project goals.
• Demonstrate initiative and ownership by proactively identifying opportunities, solving problems, and driving product projects forward independently.
• Commitment to Professional Development: Actively work towards obtaining a Project Management Professional (PMP) certification if not already held.

Candidate Requirements

• College or university degree required.
• 3–5 years of experience in product project management or related roles, with a proven track record of independently managing product or technology projects or significant product workstreams.
• Experience supporting large-scale product initiatives and collaborating with senior stakeholders.
• Proficiency with project management tools (e.g., Jira, Teams, PowerPoint, Excel).
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and take ownership of deliverables in a fast-paced, results-driven environment, with limited oversight.
• High degree of initiative, ownership, and accountability.
• Commitment to pursuing a PMP certification if not already obtained.

About JPMorganChase

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. With a history spanning over 200 years, we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We prioritize diversity and inclusion, making reasonable accommodations for applicants' and employees' religious practices, beliefs, mental health, or physical disability needs.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions worldwide entrust us with their business in over 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.

Key skills/competency

• Product Project Management
• Technology Solutions Delivery
• Stakeholder Management
• JIRA
• UAT Coordination
• Risk Management
• Data Analysis
• Process Improvement
• Cross-functional Collaboration
• PMP Certification