Operations Automation

Operations Automation at JPMorganChase

JPMorganChase is seeking an Operations Automation professional to drive Robotic Process Automation projects for Markets and Prime Brokerage Settlements and Asset Servicing functions. This role is pivotal in leading programs of work that push changes to core technology platforms and facilitate large-scale business process reengineering efforts.

You will be responsible for ensuring proper controls and compliance in all development work, leveraging AI/Machine Learning technologies to enhance analytics, improve decision-making processes, and increase the efficiency of operational workflows. A key aspect of the role involves developing complex SQL queries to build improved data sources for operations users and providing guidance to junior developers on the team to ensure project completeness.

As a representative of the Intelligent Automation team, you will engage with operations and technology stakeholders, offer automation tool and coding training to teammates and citizen developers, and continuously refine the Intelligent Automation team's strategic roadmap. You will also aid in the decision-making process for adopting new tools and technologies into operations processes.

Qualifications

Minimum education and experience required includes a Master's degree in Economics, International Business, Finance, or a related field of study plus 2 years of experience in the job offered or in a related occupation such as Operations Automation, Intelligence Solutions, AI/ML Lead, Strategy & Risk Management Analyst, or Securities Settlement Analyst. Alternatively, a Bachelor's degree in a related field plus 5 years of experience in similar roles will be accepted.

Skills Required

This position requires demonstrable experience with the following:

• End-to-end lifecycle of Robotic Process Automation projects.
• Robotic Process Automation tools and frameworks including UiPath and Robotics Re-Framework, Alteryx, SQL, Python, and Tableau.
• Post Trade processes including Trade Settlements, Trade Matching, Reconciliations, Reporting, Asset Servicing for Mandatory and Voluntary events, Income events for dividend and coupons, and Fail and Break remediation related to Settlements and Asset Servicing.
• Financial Services and Fintech tools including Impact and Cognos.
• Proficiency in SQL and Python.
• Multi-functional and matrixed business process reengineering with more than 100 impacted individuals.
• Applied AI/ML use case identification for financial operations.
• Experience using DTCC, Euroclear, and BNY.
• Agile and Scrum methodologies for development and JIRA.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world’s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. With a history spanning over 200 years, we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.

Key skills/competency

• Robotic Process Automation (RPA)
• UiPath
• Alteryx
• SQL
• Python
• Tableau
• AI/Machine Learning
• Trade Settlements
• Asset Servicing
• Agile/Scrum