Lead Program Manager, Technology, Data, and Product Talent Strategy

Lead Program Manager, Technology, Data, and Product Talent Strategy

This role is an integral part of our Technology, Data and Product (TDP) Talent Segment team, nestled within our Human Resource’s Talent & Employee Experience organization. The TDP Talent Segment team is entrusted with the comprehensive talent strategy, focusing on attracting, retaining, and developing employees across the rapidly evolving functions of Global Technology, Data & AI, and Product Management, encompassing approximately 83,000 employees.

As a Lead Program Manager within the Strategy and Transformation team, you will collaborate with partners across the TDP team, firmwide product, and employee experience teams. Your mission will be to design transformative solutions and drive significant change, ultimately fulfilling business aspirations and elevating the employee experience.

Job Responsibilities

• Collaborate with the Tech, Data & Product Segment team to develop, document, communicate, and execute a comprehensive, global talent and employee experience strategy that aligns with the company's overarching business objectives.
• Lead components of the delivery by building expertise in the subject matter, engaging stakeholders, structuring the work and timelines, prioritizing scope, setting up ways-of-working including change management, navigating roadblocks, identifying dependencies and contingencies, and problem-solving throughout to quickly deliver a series of highly visible changes.
• Create and maintain the vision, strategy, and roadmap for components of this strategy, taking ownership of the definition, measurement, and success of outcomes. Craft concise updates, presentations, statuses, and reports for senior leadership.
• Utilize data analytics, user experience research, competitive and market analysis, industry trends, and company goals to shape and prioritize initiatives effectively.
• Work with partners across segment, products, and client groups to orchestrate and influence prioritization of delivery in support of the strategy to deliver a personalized, frictionless, and seamless experience to our employees.
• Stay informed of internal HR product enhancements and actively ensure their strategic utilization within the strategy, while keeping stakeholders aware of the product roadmap and ongoing improvements.
• Work closely with the Strategy and Transformation lead to drive alignment, operational efficiency, and continuous improvement of our approach, processes, and tools.

Required Qualifications, Capabilities, And Skills

• Strong experience in program management, leading complex technology and/or talent projects in large organizations, with a proven ability to drive large-scale change through being detailed as well as strategic in approach.
• Ability to absorb and translate complex, high-level concepts into actionable strategy components and deliverables, synthesizing information into compelling narratives for senior leaders.
• Demonstrated proficiency in analytical reasoning, problem-solving, and using data-driven decision-making to inform strategy and measure success.
• Exceptional communication, interpersonal, and leadership skills, including crafting compelling executive summaries and communicating effectively at all levels.
• Good understanding of global talent trends, best practices, and emerging technologies, ideally supported by a background in technology, data, or product roles (or HR/Talent roles supporting those areas) to provide a ‘voice of the customer’ perspective.
• Demonstrates a growth mindset with commitment to continuous improvement, proactively seeking opportunities to learn, adapt, and enhance processes, outcomes, and personal development.
• Ability to use systems thinking and an AI-first mindset to analyze complex business challenges, identifying interdependencies and propose designs that solve business challenges.

About JPMorganChase

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Key skills/competency

• Program Management
• Talent Strategy
• Change Management
• Stakeholder Engagement
• Data Analytics
• Strategic Planning
• HR Technology
• Employee Experience Design
• Leadership Communication
• AI-first Mindset