Fraud Strategic Product Manager

About JPMorgan Chase & Co. and Chase UK

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We launched our digital bank, Chase UK, to revolutionize mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and are quickly catching up in the UK. We are building the bank of the future from scratch, channeling our start-up mentality every step of the way, meaning you'll have the opportunity to make a real impact.

Role Overview: Fraud Strategic Product Manager

As a Fraud Strategic Product Manager at JPMorgan Chase within the International Consumer Bank, you will be part of a flat-structure organization. Your responsibilities include delivering end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.

Our fraud analytics team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy, and have a head for fintech. We work in tribes and squads that focus on specific products and projects, and depending on your strengths and interests, you'll have the opportunity to move between them.

Key Responsibilities

The Fraud Strategy and analytics functions lead the 1st line of defense business for fraud risk, including ownership of the fraud strategy and control framework across all products and channels. Working inside a specialist fraud team, you will ensure transaction monitoring and controls are optimized to reduce fraud and financial crime risk whilst ensuring 1st class client experience, supporting the product from an Analytics perspective.

• Develop and implement fraud strategies/rules to effectively detect fraudulent activities.
• Conduct analytics to support fraud product, fraud operations, and financial crime to protect the financial interest of customers and the bank.
• Conduct analytics to support the fraud operation team to improve efficiency and decision accuracy, including translation of fraud strategy into fraud operation impact.
• Work with 2nd line fraud risk teams to ensure models, rulesets, and strategies are effective.
• Ensure all compliance, audit & control frameworks are followed, using data to support the confirmation of these processes adhere to regulation standards.
• Share best practices across JP Morgan Chase & Co.
• Communicate concisely and effectively with all levels of management and partners, both in writing and orally, and present information clearly.

Required Qualifications, Capabilities, and Skills

• Master’s degree in numeric fields or STEM-related fields, such as statistics, computer science, data science, etc.
• Knowledge of Fraud processes and products.
• Team development and management experience required.

Key skills/competency

• Fraud Strategy
• Data Analytics
• Risk Management
• Financial Crime
• Product Management
• Cloud-Native Architecture
• Microservices
• Transaction Monitoring
• Compliance Frameworks
• Stakeholder Communication