Experience Design Vice President
@ JPMorganChase

New York, NY
$200,000
On Site
Full Time
Posted 22 days ago

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XXXXXXXX XXXXXXXXXXX XXXXXXXXXX***** @jpmorganchase.com
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Job Details

Overview

J.P. Morgan is transforming the future of Private Banking by incorporating a strong Product and Design discipline along with emerging technologies into the products and services we create. The Global Private Bank Design team is dedicated to creating cohesive, industry-leading products and experiences that help clients and employees achieve their goals.

About The Role

As the Experience Design Vice President for our US Client-facing digital offerings, you will be a key leader in shaping the future of private banking at J.P. Morgan. You will spearhead strategic initiatives that enhance client experiences and guide the design and development of digital products tailored for US clients. This role requires hands-on design expertise, team management, and collaboration with product designers, researchers, engineers, business partners, and more.

Key Responsibilities

  • Lead design and development of digital offerings for US clients.
  • Make critical decisions shaping client experiences.
  • Collaborate with cross-functional teams on innovative financial products.
  • Manage, mentor, and inspire a team of designers.
  • Ensure high-quality, consistent and user-centered design practices.

Required Qualifications, Skills, And Capabilities

  • 8+ years in design with 3+ years in team management.
  • Expertise in user experience strategy for digital products.
  • Proficiency in Figma and leading usability testing.
  • Strong stakeholder management and communication skills.
  • Experience with design systems and complex user journeys.

Preferred Qualifications, Skills, and Capabilities

Familiarity with emerging technologies and continuous improvements in the product design process is highly valued.

About Us

JPMorgan Chase offers innovative financial solutions and a competitive total rewards package. We value diversity and inclusion and provide comprehensive benefits alongside career development opportunities.

About The Team

The Digital team is dedicated to creating industry-leading products that help customers control and share their financial data securely.

Key skills/competency

  • Experience Design
  • User Experience
  • Digital Products
  • Team Management
  • Figma
  • Usability Testing
  • Stakeholder Management
  • Design Systems
  • Innovation
  • Financial Services
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How to Get Hired at JPMorganChase

🎯 Tips for Getting Hired

  • Research JPMorganChase's culture: Study their values, recent news, and employee feedback.
  • Customize your resume: Highlight UX leadership and digital design skills.
  • Prepare portfolio: Emphasize hands-on design and team projects.
  • Understand design tools: Be proficient in Figma and user testing.

📝 Interview Preparation Advice

Technical Preparation

Review Figma design projects.
Study digital product case studies.
Practice usability testing techniques.
Analyze design system structures.

Behavioral Questions

Describe team management challenges.
Explain handling stakeholder conflicts.
Discuss innovative design project leadership.
Share experiences simplifying complex problems.

Frequently Asked Questions