Executive Administrative Assistant

Executive Administrative Assistant at JPMorganChase

Become an integral part of the Consumer & Community Banking team at JPMorganChase, where you will have the opportunity to work in a fast-paced organization with unique daily challenges. This role offers a significant platform for professional growth and skill enhancement within a results-oriented team that prioritizes attention to detail and quality.

Role Responsibilities

As an Executive Administrative Assistant in Consumer & Community Banking, you will be expected to thrive in a team environment, professionally represent your manager and group, and consistently deliver flawless work output. Your daily routine will involve interacting with various executive-level internal clients across different lines of business. You will be responsible for adapting procedures, processes, and techniques to complete assignments in alignment with departmental activities and goals.

• Maintain complex and detailed calendars.
• Screen incoming calls, prioritizing them while exercising caution in dispensing information.
• Manage the coordination and logistics of both internal and external meetings.
• Arrange and coordinate complicated domestic and international travel.
• Organize all aspects of internal and external events, including catering and transportation.
• Process invoices and T&E expense claims for team members, ensuring policy adherence and timely processing.
• Assist with staff on-boarding and off-boarding, including equipment setup and system access requests.
• Produce high-quality emails and messages for individuals at all organizational levels.
• Maintain department documents, such as current organizational charts and Executive Bio’s.
• Handle regular activities proactively, and provide advance notice for issues or delays.
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings.

Required Qualifications, Capabilities, And Skills

• At least five years of administrative experience.
• Advanced ability to organize effectively.
• Demonstrated discretion and good judgment in confidential situations, with proven experience interacting with senior management.
• Strong interpersonal, written, and oral communication skills.
• Strong proficiency in Microsoft Office Suite.
• Excellent telephone etiquette and the ability to manage competing priorities, particularly calendar management.

Preferred Qualifications, Capabilities, And Skills

• Experience supporting at the Managing Director level (or equivalent) or above.
• A college degree is a plus.

Please note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

About JPMorganChase

Chase is a leading financial services firm, serving nearly half of America’s households and small businesses. Our mission is to build engaged, lifelong relationships by putting customers at the heart of everything we do, helping them achieve financial goals through a broad range of products. We also support small businesses, nonprofits, and cities with comprehensive financial solutions.

About The Team

Our Consumer & Community Banking division serves Chase customers through a wide array of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We are proud to lead the U.S. in credit card sales and deposit growth, offering the most-used digital solutions and ranking first in customer satisfaction.

Key skills/competency

• Executive Support
• Calendar Management
• Travel Coordination
• Event Planning
• Expense Reporting
• Microsoft Office Suite
• Confidentiality
• Communication Skills
• Organizational Skills
• Administrative Support