Executive Administration Manager - Business Support Management

About the Role

JPMorganChase is seeking an Executive Administration Manager - Business Support Management who will lead a team of 15-30 Executive Assistants. This role is responsible for delivering superior administrative services, managing international employee onboarding and offboarding, and supervising talent development, performance evaluations, and compensation.

Key Responsibilities

• Manage a team of approximately 15-30 Executive Assistants.
• Oversee end-to-end administrative support and business coverage.
• Manage recruiting, hiring, training, and performance management processes.
• Ensure governance of core business processes and compliance.
• Collaborate with business managers, senior management, and functional groups.
• Drive Line of Business and Commercial Banking initiatives.

Required Qualifications & Skills

A minimum of 5+ years' senior-level administrative or operational management experience is required. The candidate must demonstrate exceptional communication, project leadership, problem-solving skills, and proficiency in Microsoft Office Suite. A strong partnership mentality and the ability to operate with independent judgment are essential.

Preferred Qualifications

Experience in HR and a background in large financial services organizations are preferred.

About JPMorganChase

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions and serving millions of consumers and corporate clients worldwide. The company values diversity, inclusion, and equal opportunities for all.

Key skills/competency

• Team Leadership
• Administrative Management
• Onboarding
• Compliance
• Performance Management
• Communication
• Project Leadership
• Process Improvement
• Recruitment
• Stakeholder Management