Discovery Project Manager - LDM Documentation and Controls AVP
JPMorganChase · Mumbai, Maharashtra, India
- On site
- Full-time
- $120,000 / year
- Mumbai, Maharashtra, India
Job highlights
- Manage eDiscovery documentation and controls programs.
- Improve processes and ensure policy compliance.
- Collaborate with diverse internal and external stakeholders.
- Drive project planning, execution, and reporting.
- Utilize various project management and documentation tools.
About the role
Discovery Project Manager - LDM Documentation and Controls AVP
The Legal Department of JPMorganChase is responsible for the provision of legal services to the Corporation and is organized by practice groups that generally align with the Corporation’s lines of business and corporate staff areas. This structure encourages legal teams and businesses and staff areas to discuss legal, regulatory and business developments effectively and in a timely manner. This Legal Discovery Management AVP will own and/or support the Documentation & Controls program, ensuring policy‑aligned documentation, effective controls, and transparent reporting in accordance with JPMC’s risk and control framework. Duties will include but will not be limited to: acting as liaison between LDM and its partners, the review of end‑to‑end eDiscovery projects and programs with a focus on process improvement, documentation and controls; managing various project details with multiple stakeholders; coordinating project milestones and deliverables; working directly with all staff levels from analysts to senior management, providing strategic guidance and direction and delivering results on both long term and ad-hoc projects.Job Responsibilities
- Own the documentation operating model (versioning, approval workflow, review cadence) to ensure clarity, consistency, and auditability; conduct metrics‑driven process reviews and produce concise narrative reporting for stakeholders.
- Advise and coach Document Owners/Approvers and designees to keep content current and compliant with firmwide templates, policies, and standards; maintain an auditable history and access controls.
- Establish and continuously improve templates, style guides, quality checks, and tracking (content completeness, control alignment, testability); develop and maintain SME knowledge of firmwide policy/standard governance to ensure applicability and adherence.
- Perform process mapping, SOP design, process improvements, and embedding control points in flows.
- Map processes and documentation to policies/standards; maintain a control library with defined control owners, frequencies, evidence requirements, and review/test schedules; apply data‑driven analysis to identify control gaps and process risks, prioritize improvements, and define measurable outcomes.
- Lead or coordinate control self‑assessments (RCSA), testing/monitoring, sampling plans, and evidence collection; document results, track remediation to closure, and manage control issues with documented corrective actions and target dates.
- Report KRIs/KPIs and escalate risks promptly; prepare for internal/external process reviews by assembling complete, accurate evidence packages and control narratives, and address findings with timely remediation.
- Manage end‑to‑end delivery of projects/programs, partnering closely with cross‑departmental teams—Operations, Technology, Data Analytics, Legal, Compliance, 3rd parties and other corporate functions—while preparing, reviewing, and coordinating processes and documentation in a collaborative team environment.
- Lead project planning and analysis, resource management, scoping, business case development, and implementation; drive or oversee execution, change management, and results measurement, with clear status reporting to senior management.
- Perform data‑driven problem solving and decision making; manage and appropriately escalate delivery impediments, risks, issues, and changes associated to the product development initiatives.
- Conduct assessments of processes, identify and scope opportunities, and develop strategies for improvement—including follow‑on projects—while actively participating in strategic initiatives for the Legal Discovery Management team.
Required Qualifications, Capabilities, And Skills
- Bachelor’s degree required
- 4+ years managing large, cross‑functional projects and complex program execution, including geographically distributed and culturally diverse teams.
- Experience in eDiscovery operational process and documents while managing projects in controls, audit, compliance, legal, regulatory or similar environments.
- Applied business analysis skills across projects/programs, including documentation governance and risk/control alignment.
- Proficiency with Microsoft Word, Visio, Lucid, Monday.com, MS Project, iManage, Generative AI, Documentation/Content Management tools, Confluence, and SharePoint/SharePoint Online.
- Strong interpersonal and organizational skills to collaborate with specialists and process owners, and with partners across strategy, administration, risk, compliance, and project management.
- Ability to drive big‑picture goals and milestones while maintaining strong attention to detail; deliver quality results in a rapidly changing environment with flexibility/adaptability.
- Establish priorities; manage resources and budgets and multiple simultaneous projects/workstreams; provide superior verbal/written communications and presentations with concise, tailored status updates.
- All candidates for Legal department roles must successfully complete a conflicts of interest clearance review prior to commencement of employment.
- Commitment to firmwide policies, standards, and governance expectations in a legal/risk‑sensitive environment.
Preferred Qualifications, Capabilities, And Skills
- Previous eDiscovery experience at a financial service provider, consulting firm, discovery vendor, or top‑tier law firm strongly preferred, with cross‑EDRM hands‑on and advisory experiences.
- PMP, ACEDS, Agile, Legal Lean, Six Sigma or other project/process improvement certifications preferred.
- Experience with emerging technologies and the latest digital tools, including but not limited to Microsoft 365.
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. With large, global operations, the Legal team tackles complex issues and helps shape the regulations that affect the businesses. The group is organized into practice groups that align with the lines of business and corporate staff areas, which encourages collaboration on legal, regulatory and business developments as they arise.Key skills/competency
- Project Management
- eDiscovery
- Documentation Governance
- Risk & Control
- Process Improvement
- Legal Operations
- Stakeholder Management
- Data Analysis
- Regulatory Compliance
- Technology Proficiency
Skills & topics
- Discovery Project Manager
- Project Management
- eDiscovery
- Documentation
- Controls
- Legal Operations
- Risk Management
- Compliance
- Process Improvement
- JPMorgan Chase
How to get hired
- Tailor your resume: Highlight eDiscovery, project management, and documentation governance experience relevant to JPMorgan Chase's needs.
- Showcase technical skills: Emphasize proficiency in tools like Visio, Lucid, Monday.com, MS Project, iManage, Confluence, and SharePoint.
- Quantify achievements: Use data to demonstrate success in managing cross-functional projects and improving processes.
- Prepare for interviews: Be ready to discuss your approach to risk management, compliance, and stakeholder collaboration in a legal context.
- Demonstrate adaptability: Highlight your ability to thrive in a fast-paced, evolving environment.
Technical preparation
Master eDiscovery and documentation tools.,Practice process mapping and SOP design.,Familiarize with risk and control frameworks.,Understand Generative AI in documentation.
Behavioral questions
Describe a complex project you managed.,How do you ensure documentation compliance?,How do you handle conflicting stakeholder needs?,Discuss your approach to process improvement.
Frequently asked questions
- What is the primary focus of the Discovery Project Manager role at JPMorgan Chase?
- The Discovery Project Manager role at JPMorgan Chase focuses on owning and supporting the Documentation & Controls program within the Legal Discovery Management team. This involves ensuring policy-aligned documentation, effective controls, transparent reporting, and process improvement within eDiscovery projects.
- What kind of experience is required for the Discovery Project Manager position?
- The role requires a Bachelor's degree and over 4 years of experience managing large, cross-functional projects, preferably in eDiscovery operational processes within controls, audit, compliance, legal, or regulatory environments. Applied business analysis skills, including documentation governance and risk/control alignment, are also essential.
- What are the key tools and technologies used in this Discovery Project Manager role?
- Proficiency is required in tools such as Microsoft Word, Visio, Lucid, Monday.com, MS Project, iManage, Generative AI, Documentation/Content Management tools, Confluence, and SharePoint/SharePoint Online. Experience with emerging technologies is a plus.
- What are the preferred qualifications for the Discovery Project Manager at JPMorgan Chase?
- Preferred qualifications include previous eDiscovery experience at a financial service provider, consulting firm, discovery vendor, or top-tier law firm, with cross-EDRM hands-on and advisory experience. Certifications like PMP, ACEDS, Agile, Legal Lean, or Six Sigma are also preferred.
- How does JPMorgan Chase approach diversity and inclusion in its hiring for the Discovery Project Manager role?
- JPMorgan Chase is an equal opportunity employer that highly values diversity and inclusion. They do not discriminate based on protected attributes and make reasonable accommodations for religious practices, beliefs, mental health, or physical disability needs.
- What is the role of the Legal Department at JPMorgan Chase?
- The Legal Department provides legal services to the Corporation and is organized by practice groups that align with the Corporation’s lines of business and corporate staff areas, facilitating effective communication on legal, regulatory, and business developments.
- How important is attention to detail for this Discovery Project Manager role?
- Attention to detail is crucial for this Discovery Project Manager role. While driving big-picture goals and milestones, candidates must maintain strong attention to detail to deliver quality results, especially in a rapidly changing environment.