Data and Research Associate @ JPMorganChase
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Job Details
Overview
The Data and Research Associate at JPMorganChase plays a key role in acquiring, managing, and retaining relationships to deliver an outstanding customer experience. In this role, you will balance business results by offering solutions, performing surveys, sentiment analysis, and delivering actionable insights for better decision making.
Job Responsibilities
- Execute, manage, and analyze surveys to gather insights.
- Utilize sentiment analysis tools to gauge customer sentiment.
- Deliver insights based on survey results and data analysis.
- Conduct ad hoc analysis and reporting to support business needs.
- Identify opportunities for process enhancement and automation.
- Communicate complex insights through data storytelling.
- Map and document processes for transparency among stakeholders.
- Work with Adobe Analytics, Excel, and Alteryx for data analysis.
- Effectively influence and negotiate with stakeholders.
Required Qualifications & Skills
- 6+ years relevant experience in client experience, research, and data analytics.
- Expertise in Adobe Analytics, Advanced Excel, and Alteryx.
- Strong data storytelling and visualization skills using PowerPoint and other tools.
- Experience in process enhancement, optimization, and automation.
- Excellent stakeholder management and communication skills.
- A master degree in Business Analytics, Statistics or related field, or equivalent experience.
Preferred Qualifications
Financial services industry experience is a plus, though candidates with strong relevant backgrounds will be considered.
About JPMorganChase
JPMorganChase is one of the oldest and leading financial institutions globally. It offers innovative solutions across various financial sectors including investment banking, consumer banking, and asset management. The company values diversity, inclusion, and offers reasonable accommodations for all employees.
Key skills/competency
- Data Analysis
- Research
- Sentiment Analysis
- Survey Management
- Process Enhancement
- Automation
- Data Storytelling
- Stakeholder Management
- Adobe Analytics
- Alteryx
How to Get Hired at JPMorganChase
🎯 Tips for Getting Hired
- Research JPMorganChase culture: Understand their mission, values, and financial impact.
- Customize your resume: Highlight survey management and data analytics skills.
- Showcase technical expertise: Emphasize Adobe Analytics, Excel, and Alteryx experience.
- Prepare for interviews: Practice clear, concise data storytelling explanations.
- Network with insiders: Connect on LinkedIn and attend industry events.