Associate II Prime Client Operations

@ JPMorganChase

Overview

Join JPMorganChase's Prime Client Operations team as an Associate II. This role serves as the main point of contact for Prime Brokerage clients, managing their trade and settlement needs while driving process improvements and client training on new technologies.

Responsibilities

• Provide a single point of contact for Prime Brokerage clients for trade management and settlements across Equity, FI, REPO, and Options products.
• Process client trade files and monitor Trade Exception Manager for timely reporting.
• Monitor daily workflow queues, adhere to SLAs, and escalate issues.
• Collaborate with internal technology, strategy, and transformation teams to address inefficiencies.
• Train clients on new technologies and reporting processes.
• Adhere to firm policies, procedures, and client confidentiality frameworks.

Qualifications

Candidates must have excellent written and verbal communication skills, be highly organized, and have strong analytical and problem-solving abilities. Must possess advanced Microsoft Excel skills and a college degree with at least 3 years experience in a middle office or trade support role.

Benefits & Culture

JPMorganChase offers competitive compensation and benefits including comprehensive health care, retirement savings, tuition reimbursement, and more. The company values diversity and inclusion, supporting equal opportunities for all applicants.

Key skills/competency

• Client Operations
• Trade Management
• Settlements
• Process Improvement
• Excel
• Analytical
• Communication
• Team Collaboration
• Training
• Risk Management