Applied Artificial Intelligence and Machine Learning Project Manager

About the Role

J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader in banking, markets, and investor services, serving important corporations, governments, and institutions in over 100 countries. The Transformation Group drives large-scale change initiatives within the Digital & Platform Services (D&PS) organization. The Applied AI-ML for Payments group specifically focuses on developing and deploying AI/ML solutions to enhance payment processes, automate tasks, and increase operational efficiency. The PMO manages the portfolio of programs and projects, ensuring alignment with strategic goals, supporting operations, tracking progress, and communicating with stakeholders. They define project lifecycles, ensure compliance, and act as a central control point for senior management reporting.

Key Responsibilities

• Partner with Senior Program Managers to define the strategic direction of AI-ML initiatives in Payments.
• Collaborate with subject matter experts to identify and prioritize opportunities for AI/ML-driven improvements and automation.
• Define and implement program governance for AI-ML projects across operations.
• Manage the execution lifecycle and data attribute requirements for new AI/ML solutions, ensuring compliance with firmwide controls and SDLC.
• Develop a deep understanding of firmwide controls standards and ensure project documentation meets compliance requirements.
• Oversee project progress, proactively identifying risks and assisting with issue resolution.
• Serve as the primary point of contact for all queries related to the AI-ML project execution lifecycle.
• Support program governance and own key messaging to stakeholders and senior management through Steering Committees and PCCs.
• Prepare and deliver presentations to senior management, conveying strategy, progress, and key updates.
• Leverage business intelligence tools (e.g., Alteryx, Tableau) to analyze program data for reporting, build program metrics, and key risk indicators.
• Drive the automation of reporting extracts from centralized data sources.
• Manage financial tracking and reporting of investments and benefits across technology and operations.
• Lead selected projects to continuously improve program performance and outcomes.

Required Qualifications, Capabilities, And Skills

• 4–6 years of experience in Financial Services, with at least 3 years in Program / Project Management or PMO roles.
• Proven track record in project/change management delivery and PMO analysis within a Financial Services environment.
• Experience managing a large portfolio of projects, maintaining momentum, and achieving targets.
• Strong organizational skills with the ability to prioritize tasks and manage competing demands.
• Advanced analytical skills, including experience with large data sets and synthesizing insights for decision-making.
• Excellent written and verbal communication skills, with the ability to develop compelling storyboards and presentations for senior management.
• Solid understanding of project lifecycle management, supporting documentation, and control requirements.
• Proficiency with Microsoft Office tools (Excel, PowerPoint, SharePoint, Project).
• Experience with execution lifecycle management and data attribute requirements in JIRA.
• Familiarity with data analytics and visualization tools (Alteryx, QlikView, Tableau) to support automation initiatives.

Preferred Qualifications, Capabilities, And Skills

• Experience with data visualization tools (Tableau, Power BI).
• Skills in data transformation (Alteryx, SQL) and basic knowledge of Python (a plus).
• Exceptional attention to detail and strong problem-solving abilities.
• Ability to think strategically and understand the broader business context.
• Strong risk and controls awareness.
• Ability to multitask and perform under pressure while maintaining accuracy and meeting tight deadlines.
• Experience working with cross-functional, global teams and engaging with stakeholders at all levels.

Why Join Us?

This is a unique opportunity to be at the forefront of AI and Machine Learning transformation within one of the world’s leading financial institutions. You will work with cutting-edge technologies, collaborate with talented professionals, and contribute to impactful change initiatives that shape the future of our Payments organization.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Key skills/competency:

• Project Management
• AI/ML
• Financial Services
• PMO
• Data Analysis
• Stakeholder Management
• Risk Management
• Change Management
• Business Intelligence
• Strategic Planning