Maitre D

@ José Andrés Group

Overview

José Andrés Group restaurants are committed to changing the world through the power of food. At Zaytinya NYC, we offer an innovative mezze menu inspired by Turkish, Greek, and Lebanese cuisines in a sleek modern setting. As the Maitre D at Zaytinya, you will ensure every guest has an exceptional dining experience by delivering personalized, efficient, and passionate service.

Job Responsibilities

• Operate in a fast-paced, guest-centric, team-oriented environment.
• Partner with team members to exceed guest expectations with food and beverages.
• Maintain a professional presence in key areas including the door, lobby, and dining floor.
• Guide guests through the menu and serve with precision and friendliness.
• Execute opening, running, and closing side work tasks with consistency.
• Memorize allergens and assist guests in selecting appropriate menu items.
• Maintain cleanliness and sanitization across workspaces including coat check and tables.
• Assist in coordinating special events such as Tour de José.
• Delegate tasks efficiently during opening and closing.
• Communicate reservation details effectively via phone and pre-shift meetings.

Job Requirements

• Availability: Minimum 3 days per week, including weekends and holidays.
• 2-3 years of high-volume restaurant experience in a similar role.
• Strong communication and guest relations skills.
• Ability to maintain a positive and calm demeanor under pressure.
• Knowledge of classic cookery, wine, beer, and cocktails is beneficial.
• Experience with restaurant POS systems and reservations platforms (Resy/Open Table).
• Professional appearance in business casual attire.
• Relevant culinary and/or hospitality certifications are a plus.

Key Skills/Competency

• Hospitality
• Guest Relations
• Teamwork
• Communication
• Event Coordination
• POS Systems
• Menu Memorization
• Sanitization
• Delegation
• Conflict Resolution