Vice President - Investment Data Services

About M&G Global Services Private Limited

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G's ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Role: Vice President - Investment Data Services

Job Function: Investment Operations

Location: Mumbai

Shift: UK hours

Job Purpose

The Investment Data Services Team is responsible for overseeing and delivering business-critical data to stakeholders across the company, primarily via the use of the core investment system.

This role represents an exciting opportunity to become a key member of the Investment Data Services Team. Focus will be to ensure the data requirements for the global business are met in an accurate and timely manner.

Primary Key Responsibilities

• Effectively liaising with the UK-based Investment Data Services Team and key internal and external stakeholders to collect and verify required data from appropriate sources, ensuring accurate and timely information is supplied to the business.
• Knowledge of terms and conditions of various asset classes (e.g. Fixed Income, Equities, Private, ETD & OTC Derivatives) and how they impact key analytics used by investment decision makers in order to support their queries.
• Understanding the different fund types that M&G manage (eg SICAVs, RAIFs, Seg Mandates) to support the fund data in core M&G systems.
• Knowledge of sustainability / ESG data sets relevant to Asset Management.
• Responding to all data queries from the business in a timely manner; investigating data issues and working with fellow Data Analysts and your manager to establish an appropriate resolution.
• Analysing large data sets to identify data quality issues that may need to be escalated to the business and implementing ongoing data quality controls to mitigate these issues going forward.
• Understanding the lineage of data published to stakeholders within the Investment Teams, ensuring the data is appropriately governed and understood. Running regular quality controls to ensure the completeness, validity, and accuracy of this data.
• Challenging current processes, driving change, proactively realising opportunities for improvements across Investment Data Services. Utilising VBA and SQL skills where applicable to help see these initiatives through to completion.
• Supporting the implementation of controls and procedures and documenting the same.
• Supporting the implementation of controls within M&G's central Investment Data Platform.
• Ensuring data requirements are fully supported within all required systems.

Additional Responsibilities

• Coordination of workflow activities across the team.
• Measuring effectiveness and efficiency of functions.
• Able to work within established frameworks and procedures, with the freedom to interpret them to solve a range of problems.
• Able to make suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations.
• Implement appropriate systems, processes, controls and procedures as a result of Regulatory, Organisational and Strategic changes impacting the function.
• Identifying and mitigating risks.
• Ensuring appropriate disaster recovery and business continuity plans are in place.
• To comply with regulatory requirements associated with all activities.
• Handling Audit queries.
• Daily monitoring of data quality.
• Client Relationship management.
• Training & development of the rest of the team ensuring adequate cover and cross training for key tasks.
• A strong team player with an excellent attitude to learning.
• Accountable for providing a quality service to stakeholders, using skills and knowledge built through significant practical experience and training.
• Able to work within established frameworks and procedures, with the freedom to interpret them to solve a range of problems.
• Able to make suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations.
• To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G plc's operational risk.

Key Stakeholder Management

Internal

• Process Managers
• Risk and Compliance Teams
• India Management

External

• UK Portfolio managers
• Product Specialists
• Dealers and Trading desks
• Sustainability Leads

Domain Expertise

• Through understanding of Investment Business is mandatory.
• An understanding of the investment industry with good knowledge of instruments across various asset classes (e.g. Fixed Income, Equities, Private, ETD & OTC Derivatives).
• Experience working with Asset Management sustainability data sets.
• Experience using BlackRock Aladdin is a significant plus.

Technical Expertise

• Relevant technical certification on SQL and VB Script language.
• Through understanding of Bloomberg/ Reuters application usage.
• Microsoft Office (Excel, Word, PowerPoint etc) skills.
• Microsoft Power BI Apps.

Key skills/competency

• Investment Data Services
• Data Quality Management
• Asset Management
• Stakeholder Liaison
• SQL Programming
• VBA Scripting
• Financial Instrument Knowledge (Fixed Income, Equities, Derivatives)
• Bloomberg/Reuters Usage
• BlackRock Aladdin
• Regulatory Compliance