Senior Digital Program Specialist AI Innovation Product Manager

Senior Digital Program Specialist AI Innovation Product Manager at Asian Infrastructure Investment Bank (AIIB)

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank dedicated to financing Infrastructure for Tomorrow, with sustainability at its core. Operating from Beijing since 2016, AIIB has grown to 111 approved members, capitalized at USD100 billion, and holds an AAA-rating. Collaborating with partners, AIIB invests in green, technology-enabled infrastructure that promotes regional connectivity.

The Information Technology Department (ITD) is seeking a Senior Digital Program Specialist AI Innovation Product Manager to drive the product vision, roadmap, and delivery of artificial intelligence (AI) powered business applications. These applications will be built on AIIB's enterprise AI and data-technology platforms, translating real business needs into scalable, secure, and user-centric AI products that boost productivity, enhance decision-making, and unlock new organizational capabilities.

Key Responsibilities

• Define product vision, strategy, roadmaps, and success metrics for AI applications supporting multiple business units, ensuring alignment with business priorities, user needs, and enterprise AI capabilities.
• Develop and refine user personas, user journeys, value propositions, and end-to-end product experiences.
• Conduct User Acceptance Testing (UAT) planning, scenario design, and acceptance validation with end users.
• Prioritize features based on value, feasibility, risks, and validation feedback.
• Lead fusion teams comprising IT Subject Matter Experts (SMEs), business SMEs, UX designers, data/AI engineers, and project managers to deliver AI solutions.
• Translate business needs into actionable user stories, functional requirements, and acceptance criteria.
• Facilitate product discovery, ideation workshops, prototyping sessions, and sprint planning. Build onboarding guides, training materials, demos, and communication content to support adoption.
• Ensure alignment across stakeholders and manage expectations regarding scope, timelines, and product outcomes.
• Collaborate with engineering teams to prototype, test, and deploy AI capabilities through iterative, rapid development cycles.
• Work with UX designers to ensure intuitive, accessible, and high-quality AI product experiences.
• Run user studies, usability tests, and feedback sessions to identify improvements, driving continuous enhancements based on user and performance insights.
• Partner with business units to ensure effective rollout, change management, and user satisfaction.
• Define and track product success metrics and KPIs, analyzing usage patterns, adoption data, user feedback, and business impact to inform backlog prioritization.
• Investigate performance issues, identify improvement opportunities, and drive optimization.
• Conduct market and technology research to benchmark product competitiveness and user expectations.
• Identify and assess new opportunities for applying emerging AI technologies. Evaluate vendor solutions, proofs-of-concept, and innovative AI patterns relevant to business needs.
• Advise on potential use cases and feasibility for business teams exploring AI adoption.
• Develop product messaging, demos, and promotional materials that clearly communicate value.
• Support internal communications, awareness campaigns, and onboarding events.
• Ensure that product outcomes are measured, documented, and continuously communicated to stakeholders.
• Ensure that AI applications adhere to AIIB standards for security, data privacy, responsible AI, and operational risk.
• Maintain documentation for product operations, change logs, compliance reviews, and lifecycle management.
• Work with IT risk and security teams to manage risks and ensure audit readiness.

Required Qualifications and Experience

• 8-12 years of relevant experience in product management, digital solution delivery, AI projects, or similar roles.
• Bachelor's degree in computer science, engineering, information systems, or a related field.
• Product management or AI-related certifications are preferred.
• Solid understanding of AI/ML applications, enterprise AI services, LLM-based copilots, agent workflows, and data-driven product design.
• Demonstrated success in delivering digital applications or AI-enhanced solutions in cross-functional environments.
• Experience in financial institutions, technology organizations, or multinational contexts is preferred.
• Experience in product management, agile delivery, and user-centric design. Prior experience in rapid prototyping and iterative product development is highly desirable.
• Ability to translate business requirements into user stories, UX flows, and functional specifications.
• Familiarity with AI product evaluation, model behavior, responsible AI, and basic data analytics.
• Strong product sense, analytical reasoning, and user-centric mindset.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Skilled in prioritization, problem-solving, and decision-making.
• Ability to work effectively across diverse teams.
• Excellent written and verbal communication skills in English.
• Continuous learning mindset, with active interest in AI and emerging technologies.